Webster Duck Medium Plush

UK Mainland Delivery

​

Standard Delivery Cards (2 to 5 working days) - £1.95

Standard Delivery Small Items (2 to 5 working days) - £4.50

Standard Delivery Large Items (2 to 5 working days) - £5.99

Furniture Delivery Within 10 Miles of Worcester - £25

​

Accepting your delivery

​

Please ensure you thoroughly check your items for any damage at the point of delivery.

Once goods are accepted from the courier, signed or not signed for, no responsibility can be taken by Cornucopia for any loss or damage whatsoever. In the unusual event that your item arrives damaged, please do not accept the delivery and call us for a replacement.

All goods must be signed for by an adult aged 18 or over upon delivery.

Contact - Cornucopia Home and Gift - Checkout

We have a 28-day return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Instructions:

To initiate a return, please contact us at orders @cornucopiahomeandgift .com .

Return Address:

Cornucopia2 Chapel WalkCrowngateWorcesterWR1 3LD

Please note:

•Returns must be approved before being sent. Items returned without prior approval will not be accepted.

•We do not offer a free returns service, as this would lead to increased retail prices. However, we will be happy to assist you with the process.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and earrings. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at orders @cornucopiahomeandgift .com .

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. In the interests of hygiene we do not offer refunds on pierced jewellery or cosmetic products. Your statutory rights are not affected by our returns policy.

For smaller items, please, organise returns yourself, but for larger items such as console tables, side tables etc. we may need to organise collection ourselves. Naturally, we will need to receive the goods back in a perfect and saleable condition, and in its original packaging (where possible) we will then exchange or refund it, less original delivery charge.

We do not offer a free returns service, as this would result in increased retail prices. If you would like to know any exact returns cost before making you purchase please call us 0143228250 or email orders @cornucopiahomeandgift .com and we will be happy to be of assistance.

All orders will be refunded within 48 hours of receipt of your return. Refunds may take up to 5 days to clear in your account.

If you are returning goods for refund or exchange please send them to:

Cornucopia Worcester, 2 Chapel Walk, Crowngate, Worcester, WR1 3LD.

Damaged or faulty goods

In the unlikely event that your order arrives damaged, please email orders @cornucopiahomeandgift .com within 24 hours. We will then arrange for collection of the goods (or arrange for you to return the goods at our cost) and organise a replacement to be sent out to you at the earliest opportunity. If you would like to make a return, please email us on orders @cornucopiahomeandgift .com , within 14 days of receiving your goods. Please, do not return faulty goods before.

If the product is damaged or faulty we will arrange for collection and pay for it. If you are local to us we will collect it ourselves, if not we will use a courier service.

Contact - Cornucopia Home and Gift - Checkout