Warm Flame Effect Table Lamp

At Fesara, we are committed to delivering your orders safely and on time.

Shipping Destinations

We currently ship to United Kingdom

Shipping Costs

We offer FREE standard shipping on all orders.

Processing Time

Orders are typically processed within 1-2 business days after your order is placed.

Orders placed before 02:00 PM (GMT) will be processed the same business day.

Delivery Time

Once your order has been shipped, estimated delivery time is 5-8 business days.

Total Estimated Delivery Time

From order placement to delivery: 6-10 business days.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to track the progress of your delivery.

Shipping Delays

While we make every effort to ensure timely delivery, please note that shipping times may be affected by factors outside our control, including carrier delays, customs processing, or weather conditions. If your order is significantly delayed, please contact our customer service team.

Contact Us

If you have any questions regarding your shipping or delivery, please reach out to our customer support through our contact page .

Contact - Fesara - Checkout

At Fesara, we want you to be completely satisfied with your purchase.

Return Window

You have 30 days from the date of delivery to initiate a return.

Eligibility

We accept returns for both defective and non-defective items.

Items must be returned in their original, unused condition with all tags and packaging intact.

How to Return

You can return your item by sending the item back to us by mail.

To initiate a return, please contact us at support@fesara.com with your order number and reason for return. We will provide you with return instructions.

Return Shipping

The customer is responsible for the cost of return shipping.

We do not offer exchanges. If you would like a different item, please return your original purchase for a refund and place a new order.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5 business days. Refunds will be issued to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of delivery at support@fesara.com with your order number and photos of the damage. We will arrange a replacement or full refund.

Contact - Fesara - Checkout