Wall Light USB Rechargeable Wireless Motion Sensor

Haya Al Khadija

At Haya Al Khadija, we are committed to delivering your orders efficiently and reliably. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information.

UK Shipping

We offer the following delivery options within the United Kingdom:

Standard Delivery (2–4 business days): £3.99

Express Delivery (1–2 business days): £5.99

Free Standard Delivery on orders over £50

All UK orders are shipped using trusted courier services such as Royal Mail or equivalent.

International Shipping

We ship worldwide. Delivery times and costs vary depending on your location,size and weight:

Europe: 5–7 business days (from £10)

USA & Canada: 5–7 business days (from £15)

Rest of World: 7–14 business days (from £15–£20)

International orders are shipped via reliable carriers such as DHL, UPS, or Royal Mail International. Shipping costs are calculated at checkout where applicable.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. Haya Khadija Islamic Store is not responsible for delays caused by customs.

Tracking Your Order

All orders include tracking information , which will be sent via email once your order has been dispatched.

Delays

While we aim to deliver within the estimated timeframes, delays may occasionally occur due to unforeseen circumstances such as courier issues, customs processing, or high demand periods. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please contact us at: Email: info@hayaalkhadija . co . uk

Thank you for shopping with Haya Al Khadija.

Contact - Haya Al Khadija - Checkout

Returns, Exchanges & Refund Policy

Haya Al Khadija

We want you to be fully satisfied with your purchase. If you are not completely happy, please review our returns and refunds policy below.

Returns We accept returns within 14 days of receiving your order. To be eligible for a return, items must be:

•Unworn, unused, and in original condition

•With all original tags and packaging intact

•Free from any scents, marks, or damage

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items The following items cannot be returned:

•Items marked as sale or clearance

•Custom-made or personalised items

•Hijabs/niqabs or items worn for hygiene-sensitive use (if applicable)

How to Return To initiate a return, please contact us at: Email: info@hayaalkhadija.co.uk

Include your order number and reason for return. We will provide instructions on how to return your item. Customers are responsible for return shipping costs, unless the item is faulty or incorrect.

Refunds Once we receive and inspect your return, we will notify you of the approval status. If approved:

•Refunds will be issued to your original payment method

•Please allow 5–10 business days for the refund to appear in your account

Shipping fees are non-refundable, unless the item is faulty or incorrect.

Exchanges We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us within 7 days of receiving your order.

Faulty or Incorrect Items If you receive a faulty or incorrect item, please contact us within 7 days with photos as evidence. We will resolve the issue promptly, including covering return shipping if applicable.

Late or Missing Refunds If you have not received your refund:

•Check your bank account again

•Contact your payment provider

•Then contact us for further assistance

Contact Us For any questions regarding returns or refunds, please contact us: Email: info@hayaalkhadija.co.uk

Thank you for shopping with Haya Al Khadija.

Contact - Haya Al Khadija - Checkout