WalkStool Basic 60

Last updated: February 2026

At Cambrian Photography , we aim to make shipping clear, fair and reliable. Every order is carefully packed by our team in North Wales and dispatched with care using Royal Mail or Delsol .

We ship only within the United Kingdom .

1. Processing Times

Orders are processed and picked Monday to Friday .

Orders placed before 1:00 pm (UK time) will be processed the same working day.

Orders placed after 1:00 pm will be processed the next working day.

Orders placed on weekends or Bank Holidays will be processed on the next working day.

Working days are Monday–Friday (excluding Bank Holidays).

2. Collection Options

FREE Reserve & Collect In-Store

Available on all orders.

You will receive confirmation when your order is ready for collection. Please do not travel until you receive this notification.

Collection address:

Cambrian Photography

Colwyn Bay

North Wales

3. Free Delivery

We offer:

FREE 3–5 working day delivery on orders over £100 (UK mainland).

Orders under £100 are charged at the standard delivery rates below.

4. UK Delivery Options & Costs

Delivery Option

Estimated Delivery Time

Weight Limit

Cost

Standard Delivery

3–5 working days

Up to 2kg

£5.99

Next Working Day

Next working day

Up to 10kg

£10.99

Saturday Delivery (England & Wales)

Saturday

Up to 10kg

£15.99

Saturday Delivery (Scotland – excluding Highlands)

Saturday

Up to 2kg

£17.50

Important Notes:

Next Working Day delivery is available for orders placed before 1:00 pm.

Next Working Day and Saturday delivery may not be available in certain Highlands, Islands or remote postcode areas.

Availability is postcode dependent.

Weight limits apply per parcel.

5. Signature Requirements

For higher-value items, a signature may be required upon delivery to ensure safe receipt of goods.

6. Delays

Delivery timeframes are estimates and not guaranteed unless explicitly stated.

If your order is delayed:

You may request a refund of the postage paid .

We will work with the courier to resolve the issue as quickly as possible.

7. Lost Parcels

If a parcel is confirmed lost by the courier:

A replacement will be sent, or

A full refund will be issued.

We may require a reasonable time for the courier to complete their investigation before issuing a replacement or refund.

8. Print & Custom Services Delivery

Certain print services (including canvases, photo panels and personalised items) may have separate production times.

Estimated turnaround times for these services will be shown on the relevant product or service page.

When express delivery is selected, it applies only to the shipping time and does not shorten production time unless explicitly stated.

9. Delivery Area

We currently deliver to addresses in the United Kingdom only .

We do not ship internationally.

10. Contact Us

If you have any questions about shipping or delivery, please contact:

Cambrian Photography

📞 01492 532510

📧 paul@cambrianphoto.co.uk

Contact - Cambrian Photography - Checkout

Returns, Refunds & Exchanges Policy

At Cambrian Photography, we want you to be completely satisfied with your purchase. In addition to your statutory rights, we offer a 28-day goodwill return and exchange policy on eligible items.

You may return or exchange eligible products purchased within 28 days of the purchase date.

Conditions:

Items must be unused , in original packaging , and in resalable condition.

A valid receipt or proof of purchase is required.

Exchanges are subject to stock availability

Refunds will be issued using the original payment method.

If conditions are not met:

If the Items have been used or if there is damage to the original packaging, and the goods not in a “ as new” resalable condition , refunds and exchanges may still be available with a restocking fee.

If a valid receipt or proof of purchase cannot be produced, we may be able to find the order with your customer details and date of purchase

Not Eligible for Return/Exchange:

Personalised or made-to-order items

Developed prints, film processing, and services

Opened software, memory cards, batteries, and film

In-Store Returns & Exchanges

How to Return or Exchange:

Return the eligible products purchased back into the store and ask one of the team members for a refund or exchange

Our team will inspect the products purchased and see if our order is eligible for a refund or exchange

If eligible for an exchange, a credit will be added to your next purchase

If eligible for a refund, your refund will be processed while you are in-store (this can take 3-5 working days to process with the payment provider)

If you have purchased in-store but are unable to return, please email info@cambrianphoto.co.uk with your order number and request (refund or exchange)

Online Returns & Exchanges

If you purchased from cambrianphoto.co.uk , you are entitled to:

A 14-day statutory cancellation window under the Consumer Contracts Regulations

A 28-day goodwill return/exchange period

How to Return or Exchange:

Email info@cambrianphoto.co.uk with your order number and request (refund or exchange).

An email will be returned explaining the next steps:

Securely repackage the item, including all accessories and proof of purchase.

Affix return postage label (provied within email) to the original packing box

Then delver your parcel to your local Collect+ or Royal Mail drop-off point.

Opon return Our team will inspect the products purchased and see if our order is eligible for a refund or exchange

Refunds are processed within 14 days of receiving your returned item or proof of postage.

Return postage is the customer’s responsibility unless the item is faulty or incorrect. If you request an exchange, we will process and dispatch the replacement once your original item is received and inspected. (Exchanges are subject to stock availability)

eBay Returns & Exchanges

For purchases made via our official eBay store:

Returns are accepted within 30 days of receipt

Initiate the return through your eBay account

Items must be returned in their original condition with all accessories

We are happy to offer exchanges where available — please message us via eBay to arrange.

Refunds

Refunds are processed within 14 days of receiving your returned item or proof of postage.

Refunded to the original payment method

Shipping fees are not refunded unless the item was faulty or sent in error

Deductions may apply if the returned item is not in resalable condition in a form of a restocking free

Contact - Cambrian Photography - Checkout