WalkingPad X21 Double-Fold Treadmill

1-2 Day Shipping (Priority Mail Express): Orders placed before 2pm CST will ship out the same business day they are placed. You should receive your order within 1-2 business days. Orders placed after 1PM CST will ship out the next business day. Delivery time does not include weekends. Shipping times DO NOT include the day the order was placed. There may be additional delays due to weather, holidays, and USPS exceptions beyond our control.

***Shipping times to Alaska, Hawaii, and U.S. territories vary.

2-3 Day Shipping (Expedited Shipping): Orders placed before 2PM CST will ship out the same business day they are placed. You should receive your order within 2-3 business days. Orders placed after 2PM CST will ship out the next business day. Delivery time does not include weekends. Shipping times DO NOT include the day the order was placed. There may be additional delays due to weather, holidays, and USPS exceptions beyond our control.

4-5 Standard Shipping (USA): Please allow 2-3 business days for these orders to be processed. Once the orders are fulfilled, they will be shipped by USPS and delivered within 4-5 business days. Delivery time does not include weekends. Shipping times DO NOT include the day the order was placed. There may be additional delays due to weather, holidays, and USPS exceptions beyond our control.

Free Shipping - Orders over $199* (Continental USA): Please allow 2-3 business days for these orders to be processed. Once these orders are fulfilled, they will be shipped by USPS and delivered within 4-5 business days. Shipping times DO NOT include the day the order was placed. There may be additional delays due to weather, holidays, and USPS exceptions beyond our control.

**EXCLUSIONS: Free shipping is NOT applicable on orders that include Weight Plates. A flat shipping fee of $14 will be added to these orders. Free shipping is NOT applicable on orders that include the Max Runner, Max Ski or Saunas.

International Shipping: Please allow 7 to 14 business days for the package to reach the country of destination. Shipping times DO NOT include the day the order was placed. The shipment then has to go through customs clearances. The speed of clearing customs will vary depending on the country. Alternative shipping options are available if you need the item faster than the standard shipping time. International shipping fees will vary. Duty and tax fees are NOT included in the cost of the purchase. Customers are responsible for paying these fees upon the arrival of the package.

Undeliverable Packages: If the address provided is incorrect and undelivered by USPS or UPS, the customer will be responsible for any additional postage fees that are incurred. A flat rate $7.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address within the US. For international orders a flat rate of $20.00 will be charged.

We will accept returns and/or exchanges within 20 days of the ship date. Product must be in original packaging and in new condition.

If you would like a return or exchange, please follow the instructions per the return form in your package.

Didn't receive the return form in your package? Go to our Return section and download the form

As soon as your return is received, we will process the return per your instructions.

Refunds: You will receive an email when your refund had been issued to the original form of payment.

Exchanges: We recommend checking the website to make sure that your exchange item is in stock before sending your item back. Once the exchange is received, you will receive an email with tracking information when the new item is sent out. If a requested exchange item is out of stock, a refund will be issued automatically and you will receive an email confirmation of the refund.

***Original shipping costs will not be refunded*** *Sales are final on discounted sale items and cannot be returned*