VisionBeam – Portable Android HD Projector

Thank you for shopping with us! We’re committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below for details on how your order will be processed and delivered.

📦 Order Processing

All orders are processed within 1–3 business days.

Once your order is processed, you will receive a confirmation email with tracking details.

Orders are not processed or shipped on weekends or public holidays.

🌍 Shipping Time & Delivery

Estimated Delivery Time:

USA & Canada: 7–15 business days

✈️ Shipping Charges

We offer free standard shipping on all orders.

Expedited shipping may be available at checkout for an additional fee (where applicable).

🚚 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email.

You can track your shipment on our Track My Order page.

❌ Order Cancellations

Orders can only be cancelled within 6 hours of placement.

Once an order is processed or shipped, it cannot be cancelled or modified.

📩 Questions?

If you have any questions or need assistance, feel free to contact us.

Email or Phone - The SKU List - Checkout

Return & Refund PolicyBy placing an order with us, you agree to the terms outlined in this policy. Please review it carefully before completing your purchase.

We strive to ensure every order is processed and shipped with care. However, we do not offer resends or refunds unless the item arrives damaged or an incorrect product is sent due to our error.

Damaged or Broken Items

If your order arrives damaged (e.g., a broken template), you must contact us within 7 days of the delivery date (as shown in the carrier’s tracking).

Claims after 7 days will not be eligible for replacement.

You must email us from the same email used for your order and include clear photos or videos showing the damaged item and packaging.

If verified, we will send a replacement for the damaged item. Refunds are not issued for damaged goods — only replacements are provided.

Incorrect Items / Customer Order Errors

If you ordered the wrong item, size, or variant, you must contact us within 24 hours of placing your order.

You will receive an order confirmation email immediately after purchase — please check it carefully.

Once your order is dispatched (usually within 24 hours), no changes, replacements, or refunds are possible for customer ordering mistakes.

No Returns for Change of Mind or Satisfaction Issues

We do not accept returns or issue refunds for:

Change of mind

Items that meet the product description but do not match personal expectations

Orders delayed by the shipping carrier within normal delivery timeframes

Non-Returnable Once Opened

For hygiene, safety, or value reasons, certain products cannot be returned once opened, including:

Health-related products

Software

Craft kits and sets

Refund Processing

If an exception is made and a refund is approved, it will be issued within 10 business days after confirmation. Please allow an additional 3–5 business days for your bank or card issuer to process it.

Email or Phone - The SKU List - Checkout