ViewSonic ViewBoard IFP75G1 75" Interactive Display – 4K Interactive Classroom/Meeting Display

Delivery Options and Costs:

Express Delivery (1 to 2 Business Days) – £19.99:

For urgent requirements, select Express Delivery at checkout.

Please note that bulky or heavy items may incur additional charges due to size and weight restrictions. These items may also require additional handling time, which will be clearly indicated at checkout.

Standard Delivery (3 to 5 Business Days) – £10.00:

Our standard delivery ensures your items arrive within 3 to 5 business days.

Standard delivery applies to most items unless otherwise specified. For larger or heavier items, delivery times may vary slightly, and additional charges may apply.

Bulky items, such as large displays, may be shipped via specialised courier services to ensure safe transportation. Delivery times for these items will be communicated at checkout or via email.

Next Day Delivery – £[Varied]:

Orders placed before 1PM qualify for next-day delivery.

Please note that next-day delivery is not available for bulky or oversized items due to additional handling requirements. If your order includes such items, an alternative delivery estimate will be provided.

Specialised Service Delivery (10 to 14 Business Days) – £[Varied]:

Tailored for professional services or custom requirements, such as large-scale installations, custom AV setups, or bulk orders.

Bulky items that require special handling or installation services may also fall under this category. We’ll coordinate with you to arrange the most suitable delivery timeframe.

Contact us for more details or to discuss specific requirements for these services.

International Shipping:

We currently only deliver within the UK. For international inquiries, please contact us for recommendations.

Tracking Your Order:

Once your order is dispatched, you will receive a tracking number via email. You can track your order through the chat box at www.avitdirect.co.uk or by emailing support@avitdirect.co.uk .

What to Do if Your Order Is Delayed:

If your order hasn’t arrived within the estimated timeframe, please contact our support team at support@avitdirect.co.uk or call us for assistance +44 (0)118 918 0180.

Delivery Restrictions & Cut-Off Time:

We deliver across the UK, including remote areas, though some regions may have longer delivery times. Orders paid before 1.30 PM (business days) are processed the same day. Orders placed after 1.30 PM are processed the next business day.

Contact - AVITdirect - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Returns for Businesses/Organisations (Non-Consumers)

If you are a business or organisation and wish to return unused items within 14 working days, a 20% restocking fee will be applied.

Submit a self- request return:

Click the profile icon or “My Account” in the store's menu

1. Log in to your account:

· In the "Email" field, enter your email address, and then click "Continue".

· In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

· Go back to the online store, and then enter a six-digit verification code.

2. Click "Request return" for the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click "Request return".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Please ensure that all returned items are in their original packaging and in perfect condition. While we aim to minimise costs for our customers, return shipping costs remain the responsibility of the sender.

Returns for Private Consumers (Consumers)

Under the Distance Selling Regulations, if you are a private consumer, you have the right to cancel your order within 14 days of receiving your items for a full refund (including delivery charges).

Submit a self- request return:

Click the profile icon or “My Account” in the store's menu

1. Log in to your account:

· In the "Email" field, enter your email address, and then click "Continue".

· In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

· Go back to the online store, and then enter a six-digit verification code.

2. Click "Request return" for the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click "Request return".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Please ensure that all returned items are in their original packaging and in perfect condition. While we aim to minimise costs for our customers, return shipping costs remain the responsibility of the sender.

This policy does not affect your statutory rights under UK consumer law

Damages and Issues

Please inspect your order upon receipt. If your item is defective, damaged, or you have received the wrong item, contact us immediately at support@avitdirect.co.uk. We will evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including:

•Custom products (e.g., special orders or personalised items)

•Final sale items

•Special order items

If you have any questions about your item’s eligibility for return, please contact us.

Refunds

Once we’ve received and inspected your return, we’ll notify you of the approval or rejection of your refund.

If approved, you’ll automatically be refunded to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@avitdirect.co.uk.

If you have any further questions or concerns, please reach out to us at support@avitdirect.co.uk.

AVITdirect is a trading name of Project Audio Visual Ltd, a company registered in the United Kingdom.

Company Number: 04821316

Contact - AVITdirect - Checkout