Vesper Coffee Table

White Glove Delivery

•Placement of item(s) in room(s) of choice

•Assembly of qualifying white glove delivery eligible items

•Removal of all boxes and debris for proper recycling

Does Levin Furniture and Mattress Offer Next Day delivery?

Yes, Levin Furniture and Mattress offers Next Day delivery on qualifying items in eligible areas.

Is there a minimum purchase required to qualify for White Glove Delivery Service?

No minimum purchase is required on qualifying items, but additional fees may apply.

Can I track my order for direct ship merchandise?

Yes. Once your order is confirmed, you will receive a delivery confirmation email or text from Levin Furniture and Mattress. When you receive the delivery confirmation email or text, please allow up to 48 hours for tracking information to be updated on the delivery carrier's website. We recommend tracking your order to ensure it is delivered successfully.

Will delivery include rearranging my furniture or removing old furniture?

No, delivery personnel are not permitted to remove, move or stage any furniture currently in your home. With White Glove Delivery, for an additional fee, we will remove and recycle an old mattress with the purchase of a new mattress.

*Mattresses will be removed from home and recycled at the delivery team’s discretion.

Does Levin Furniture and Mattress deliver to all 50 States and P.O. Boxes?

States available for parcel shipping will be indicated in product details.

What are the exchange/return fees associated with White Glove Delivery items?

It is our goal here at Levin Furniture and Mattress to offer a huge selection of great quality and stylish products that will turn your space into a home. If, for whatever reason, you are not satisfied, we will do our best to make things right.

Read our official Return Policy here.

Free Shipping

•UPS, USPS, or FedEx dropoff on your doorstep or just outside of your residence.

•Assembly not included

•No removal of boxes or debris

•No pickup or removal of used mattresses (must select White Glove Delivery method)

•Free Ship is not available to all states

•If you buy more than one item, each item will ship separately.

What items are delivered via Parcel Shipping?

Select furniture and accessory items will ship directly from the manufacturer via ground shipping. A separate tracking number will be provided by carrier.

Is Parcel Shipping free?

Yes. Enjoy free Parcel Shipping to qualifying states for all our rugs, pillows, wall art, other home accessories, and select furniture items. No minimum amount is required.

May I request Parcel Shipping?

No need to request it. Items available for Parcel Shipping will automatically be set up for Parcel Shipping when you checkout.

Must I be present during the time of delivery?

You are not required to be home at the time of delivery, but once item has been delivered by the carrier, you are responsible for any lost, stolen, or damaged items.

Where will my furniture be placed with direct shipping?

Items will be delivered to the address provided at the time of order. The exact placement of package is at the discretion of the parcel carrier. Most items are left right outside the residence or in a parcel locker.

What happens if my package is stolen?

Once your order has been delivered, you are responsible for any lost, stolen or damaged items. In the case of theft, you should contact your local authorities. In cases of damage from shipping, please file a claim with the carrier.

What if it is raining or snowing when my parcel delivery is supposed to arrive?

In the case of inclement weather such as rain or snow, the carrier may attempt to deliver your order to an area protected from the elements (e.g. covered porch). As soon as a package is delivered, the customer is responsible for any damage caused by the elements. We recommend that someone is available for safekeeping of the package at time of delivery to avoid damage.

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Levin Return Policy

Stocked merchandise may be returned within 3 days of pick-up or delivery with a 20% Return Fee. Delivery is a service and your originaldelivery fee is non-refundable. If you choose to return merchandise that was delivered, it will be picked up on the next available Tuesday thru Friday delivery date (Saturday delivery is not available on returns). If you choose to return merchandise that you picked up, it must be returned to the original pickup location within 3 days after your original pick-up date. Items must include all packing material & accessories. Items must not be assembled ormodified in any way.

Exclusions: Option to return merchandise is not available for Special Orders, close-outs, clearance/Levin outlet, floor samples, lift chairs, soiled and/or stained merchandise or with evidence of pet hair, adjustable bedframes, boxsprings and foundations, mattresses, mattress protectors, pillows and bedding.

Items delivered by Ground Shipping that were received damaged or have a manufacturers defect: If you received your order by Ground Shipping and the merchandise was damaged in shipping, or if you wish to return it, please call customer service within three (3) days. Once the item is received, we will refund the cost of the item excluding shipping and handling fees. For other issues concerning Ground Shipping orders, call us with three (3) after delivery and we will either repair or replace the item(s). Not completely satisfied? We accept the return of Ground Shipping item(s) with three (3) days of delivery. Please note, return shipping fees apply. In many cases, we can provide you with replacement parts and service as needed.

REFUNDS

Delivery is a service and the fees are non-refundable. A new delivery fee will be applied to all re-selections and returns. Refunds of purchases paid by cash or check will be refunded by check. Checks will be issued up to fifteen (15) business days from the return date. Purchases paid by credit card will be refunded back to the credit card charged. Financed purchases are refunded to the financing company.

BEDDING WARRANTIES

To ensure your satisfaction with your bedding purchase from Levin Furniture, we are proud to offer comfort guarantees on your new premium bedding when you purchase a premium mattress protector and a pillow. If you are not satisfied with your bedding selection after a minimum number of nights from the date of delivery, we gladly offer to exchange the mattress (see specific manufacturer and mattress type below to determine the amount of time and fees for the comfort guarantee). Because it takes the body time to adjust to a new sleeping surface, a minimum number of nights is necessary to properly adjust to the new sleep set. This is a one-time courtesy exchange. All mattresses must be in original and sanitary condition. We always offer our sale price for satisfaction exchanges. All satisfaction exchanges are considered special orders. No further return or exchange privileges are available and must be of equal or greater value. Satisfaction exchange deliveries are done Tuesday through Friday. A delivery charge and a return/handling fee apply (see below for the specific manufacturer and mattress type).

Exclusions: Comfort guarantees are not offered on special orders, adjustable beds, box springs and foundations, or warranty re-selects.

90-Day Comfort Guarantee on Tempur-Pedic: After 30 nights from the date of delivery, we offer an additional 60 nights to exchange the mattress. A $99 pick-up fee and a $229 return/handling fee will be charged.

120-Day Comfort Guarantee on all premium bedding $999 or more on Stearns & Foster, Serta, Sealy Posturepedic and BeautyRest: After the 30 nights from the date of delivery, we offer an additional 90 nights to exchange the mattress. A $99 pick-up fee and a $99 re-select fee must be paid at the time of re-selection.

120-Day Comfort Guarantee on Purple: After 21 nights from the date of delivery, we offer an additional 99 nights to exchange the mattress. A $99 pick-up fee will be applied.

Exchanges

You may return or exchange your stocked merchandise for any reason if reported within one (1) day of receipt and returned within three (3) days of receipt in new condition. A 20% return fee will apply. Delivery charges are not refundable.

Exclusions: Option to return merchandise is not available for special orders, close-outs, clearance/Levin outlet, floor samples, lift chairs, soiled/stained merchandise or with evidence of pet hair, adjustable bedframes, boxsprings and foundations, mattresses, mattress protectors, pillows and bedding.

ONE YEAR LIMITED WARRANTY

Levin Furniture stands behind all manufacturer limited warranties with free parts and labor for one (1) year from the date of delivery. Levin Furniture reserves the right to inspect the furniture in your home, repair the furniture in your home or pick the furniture up for repair. This limited warranty covers all furniture purchases excluding clearance merchandise. Clearance merchandise includes "as is" items, floor samples, close-outs and discontinued items. Warranties for commercial use are not offered by our manufacturers.

SPECIAL ORDERS

Special orders are not subject to cancellation. A 50% deposit is required and is not refundable. Verify the style and color of your merchandise on your sales order. Levin Furniture is not responsible for any fabric and/or cutting delays from the manufacturers. Delivery must be scheduled within thirty (30) days of arrival into our distribution center. When changing fabric, understand that the feel, texture and seating will be affected and may not be identical to the floor sample. If the merchandise does not fit during delivery, it cannot be canceled or refused. Verify that it will fit prior to placing the order. If the merchandise arrives in an unsatisfactory condition, we will send out a service technician under the terms of our warranty. No exchanges.

For questions concerning your delivery or merchandise, please contact our Customer Service department at info@levinfurniture.com or call (844) 600-1795.

PLATINUM PROTECTION PLAN

Our Platinum Protection Plan offers a five (5) year warranty against accidental stains, tears, rips and burns. The plan also comes with a structural warranty against accidental breakage on wood products. The best part of the Platinum Protection Plan is that there is no risk to you. Levin Furniture is there to protect your investment for five (5) years. If you do not have a service claim during the warranty period, we will refund 100% of the Plan purchase price as in-store credit. Ask your sales associate for details.

ACCESSORIES

Carefully inspect all pictures, lamps, accessories and area rugs before taking the items from the store. Accessory items are not serviced.

Contact - Levin Furniture - Checkout