Varsity Stripe Pullover and Drawstring Pant Set

At Everest Ranch, we provide clear and transparent shipping information so customers know exactly what to expect when placing an order.

Order Processing & Handling Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Order Cut-off Time:Orders placed before 2:00 PM ET (Monday–Friday) begin processing the same business day.Orders placed after the cut-off time, on weekends, or holidays will begin processing on the next business day.

Handling time is separate from shipping time.

Shipping Transit Time

After processing, orders typically arrive within 3–7 business days (Monday–Friday) depending on the destination.

Estimated Delivery Time:Total delivery time is 5–8 business days (handling time + transit time).

Fulfillment Locations

Orders ship from authorized Everest Ranch fulfillment locations or from authorized Everest Ranch brand partners located within the United States.

Some products may be fulfilled and shipped directly by our authorized brand partners within the USA depending on product availability.

If an order contains multiple items, products may ship separately.

Shipping Carriers

Orders are shipped via USPS, UPS, or FedEx depending on the product and delivery location.

Shipping Costs

Shipping costs are clearly displayed at checkout.

If a product qualifies for free shipping, it will be shown before completing the purchase.

Order Tracking

Customers receive a tracking number via email once their order ships.

Tracking updates may take 24–48 hours to appear after the carrier scans the package.

Delivery Locations

We currently ship to all U.S. addresses, including:

Residential and commercial addresses

P.O. Boxes

APO/FPO addresses

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is entered, contact us immediately at:

support@everestranchstore.com

Address changes cannot be guaranteed once the order has been processed.

Lost, Delayed, or Damaged Shipments

If your package is delayed, lost, or arrives damaged, please contact our support team and we will assist with filing a claim with the shipping carrier.

Order Verification

In some cases, we may contact customers to verify payment or shipping information before an order ships.

No Additional Fees

Customers will never be charged additional fees after checkout. All shipping costs, taxes, and discounts are displayed before purchase.

Customer Support

Email: support@everestranchstore.com Phone: +1 (424) 514-0405

Business Hours:Monday–Friday9:00 AM – 5:00 PM ET

Business Address:24144 SW 118 AveHomestead, FL 33032United States

Contact - Everest Ranch - Checkout

Everest Ranch is operated by E&M Western Couture LLC (DBA Everest Ranch).E&M Western Couture LLC is the merchant of record and is fully responsible for all orders, payments, customer support, returns, and refunds for purchases made on www.everestranchstore.com.

Standard Return Policy

Most products are eligible for return within 30 days of delivery, unless otherwise stated on the product page.

To qualify for a return:

Items must be new, unused, and in original packaging

All tags must remain attached

Items must not show signs of wear or use

Cancellations

Orders may be cancelled before they are fulfilled. Customers can request eligible cancellations from their customer account orders page or by contacting support.

EU/UK Customer Rights

For customers in markets where withdrawal rights apply, eligible returns are accepted for 30 days beginning from delivery of the last item in the order. If the deadline falls on a weekend or holiday, the return window is extended to the next business day. Eligible cancellations are available until the order is fulfilled.

Restocking Fee

Restocking Fee: $0.00

Everest Ranch does not charge restocking fees for returned items.

Return Shipping

Customers are responsible for return shipping costs, unless the return is due to:

A damaged item

An incorrect item received

Refund Processing

Once the returned item is received and inspected:

Refunds are issued to the original payment method

Refunds are typically processed within 5-7 business days

Processing time may vary depending on the customer's bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery so we can resolve the issue promptly.

How to Start a Return or Cancellation

Customers can start an eligible return or cancellation request from the Returns and cancellations link in the footer menu, or from the orders page in their customer account.

If you need help, please contact our support team and include your order number.

Email: support@everestranchstore.comPhone: +1 (424) 514-0405

Contact - Everest Ranch - Checkout