Valle Eagle T25 Catcher's Training Mitt

We ship to all 50 U.S. states. Most orders ship within 1-2 business days, and we work hard to find the most reliable and affordable shipping method for every order.

Shipping Rates

Standard shipping rates are based on your order value:

Order Total

Shipping Cost

$0.00 - $24.99

$7.95

$25.00 - $49.99

$8.95

$50.00 - $99.99

$12.95

$100.00 - $149.99

$15.95

$150.00 - $199.99

$20.95

$200.00 - $299.99

$30.95

$300.00 and up

$40.00

These rates apply to standard shipping within the contiguous 48 states. Some products qualify for free shipping or carry their own flat rate, as noted on the product page.

Free Shipping

Some products qualify for free shipping, as noted on the product page. Free shipping applies to standard delivery within the contiguous United States. Oversized or heavy items may require additional shipping charges even when marked as free shipping. If extra charges apply, we'll contact you before shipping to confirm - we won't charge you without your approval.

Alaska, Hawaii, and U.S. Territories

We do ship to Alaska, Hawaii, and U.S. territories. Because shipping costs to these locations vary significantly depending on the size and weight of the order, we'll reach out with a shipping estimate before finalizing your order. Your order won't ship until you've confirmed the total.

International Shipping

Some items can ship internationally, but most of our products ship within the United States only. If you're outside the U.S., email us at sales@hittingstore.com with the items you want and your delivery address and we'll send you a shipping quote before you place an order.

Expedited Shipping

Standard shipping is what's quoted at checkout. If you need an order faster, call 1-855-448-7867 or email sales@hittingstore.com before you order and we'll quote expedited options for your items and destination. Expedited service isn't available on every product, since some items ship from manufacturers or move by freight.

Carriers and Delivery Times

We ship via UPS, FedEx, USPS, and other carriers depending on the product and destination. We always look for the best combination of speed and cost.

Typical delivery times after your order ships:

UPS Ground: 1-5 business days

USPS: 1-8 business days

Delivery times are estimates, not guarantees. Transit times do not include the day the order is placed or weekends and holidays.

Multiple Warehouses

We have warehouses throughout the country, so items in your order may ship from different locations and arrive separately. You won't be charged extra shipping if this happens.

Drop Shipments

Some products - especially larger items like batting cages, screens, and pitching machines - may ship directly from the manufacturer. This is common with oversized or heavy items and often results in faster delivery since the product ships from the closest available location.

Backorders

If an item in your order is temporarily out of stock, we'll ship the rest of your order right away and send the backordered item as soon as it's available. You won't be charged additional shipping for the backordered shipment.

Questions?

If you have questions about shipping, delivery times, or your order status, contact us anytime at sales@hittingstore.com or call 1-855-448-7867.

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We want you to be happy with your purchase - and if something's not right, we'll make it right. Here's how returns work at HittingStore.com.

30-Day Return Window

You have 30 days after receiving your order to request a return. To get started, log into your account and use the Return Item(s) button on your order, or contact us at sales@hittingstore.com. Please don't send items back without reaching out first - we need to issue a return authorization before we can process anything.

To be eligible, your item must be in the condition you received it - unused, with all original tags and packaging intact. You'll also need your receipt or proof of purchase.

Our Error (Defective, Damaged, or Wrong Item)

If we sent the wrong product, or it arrived defective or damaged, we'll make it right - including a full refund of the purchase price, shipping and handling, and any applicable sales tax. Just let us know within 30 days of receiving your order.

If your item was damaged during shipping, we'll handle it the same way. We don't expect you to accept damaged merchandise, and we'll work with the carrier to get you a replacement as quickly as possible.

Your Error (Wrong Size, Color, or Item)

Ordered the wrong thing? It happens. We'll refund or issue credit for the purchase price and applicable sales tax, but you'll be responsible for return shipping costs. Please note that certain items - including bats, pitching machines, batting cages, and nets - may be subject to a 15% restocking fee.

A Note on Free Shipping Orders

If your original order shipped free, the actual outbound shipping cost will be deducted from your refund or credit. Free shipping is offered with the expectation that you're keeping the product.

Exceptions & Non-Returnable Items

A few things we can't accept back:

Used or damaged items - Returned products must be unused and in original, unopened packaging.

Custom or personalized orders - Special orders made to your specifications can't be returned.

Gift cards - Non-returnable and non-refundable.

Exchanges

The quickest way to get the right item is to return what you have and place a new order once your return is accepted. This way you're not waiting around - you'll get the replacement on its way as soon as possible.

Refunds

Once we receive and inspect your return, we'll email you to let you know whether your refund has been approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Keep in mind your bank or credit card company may take a little extra time to post it. If more than 15 business days have passed since we approved your return, reach out to us at sales@hittingstore.com.

Questions?

We're here to help. Contact us anytime at sales@hittingstore.com - we'll get back to you quickly.

Play Ball!

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