Valerion Vision Master Projector Pro Max Game Streamer Bundle (Screen, 3D Glasses, Tri-Pod, + /subscriptions) Stand)

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us. APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays): a) USA ~ 7 to 16 business days (tracking system available) b) Rest of the world ~ 7 to 21 business days (tracking system available varies).

Delayed delivery:

In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days. This may especially be true during the busier holiday seasons at the year's end (November to January months), during promotions, or other instances.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics, and sent forth to the post office). After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website . Processing Time - in very rare instances, may take longer than the stated expected time frame. We work directly with different carriers such as; DHL eCommerce, USPS, or ePacket depending on your location and the fastest available service. During busy times like holidays, promotions, or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

CANCELLING AN ORDER

Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please do drop us an email at support@gamerfresh.biz as soon as possible if you'd like to cancel an order that you have just made.

UNCLAIMED ORDERS:

We are not responsible for any packages returned to us as refused, unclaimed, deliverable, or because of incorrect or insufficient address. If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at support@gamerfresh.biz as a reply to your order confirmation email with the updated details. Once we process the order we are not able to change the address and we are not to be held responsible for incorrect or insufficient address.

REFUND POLICY:

We typically do not offer refunds on products as we state the shipping time for each product , as well as the product description on each product page and it is up to the customer to read this information and ultimately be the person who purchases. But, if you feel as if your product is damaged, you are able to send us clear evidence through photos of your product , packaging, as well as your customer information so our team can dispute this issue depending on the resolution.

CUSTOM / DUTY FEES:

Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that on rare occasions; customs agents may delay the delivery of some packages. Your order may be in SEPARATE packages in some instances, an order may be split into different packages for any of the following reasons :

•Certain items may be on back order:

•Weight restrictions for regular shipping imposed by the post office:

Different designers/warehouse locations: We work from multiple warehouses to bring you the best selections at affordable prices.

Holiday Season: Due to the high volume of sales during the months of October, November, December, and January we ask that you remain patient. Our customers are important to us and WE strive to make you happy . With that said shipping times may take longer than expected, but we guarantee that your goods will come and you will remain a loyal customer. Thank you.

Availability & Inventory:

Product availability, pricing, specifications, and estimated delivery timelines are subject to change based on manufacturer inventory, vendor allocation, partner fulfillment, and market conditions. Gamer Fresh is not responsible for delays caused by third-party vendors, drop-ship partners, or supply chain disruptions. High-ticket and B2B orders may require additional processing time and will be communicated directly. We cannot guarantee item availability at time of order for limited-edition, pre-order, or partner-sourced products.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@gamerfresh.biz . Please note that returns will need to be sent to the following address: returns@gamerfresh.bizIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@gamerfresh.biz .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Return Shipping Gamer Fresh does not offer free return shipping. Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items. Original shipping charges are non-refundable.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at returns@gamerfresh.biz

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Any items that are in need of exchanges or returns outside of 30 days; with a maximum of 60 days are all subject to a 20% restocking fee. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at returns@gamerfresh.biz. You can log into your account and create your own return ticket that will get processed based on our product return & refund policy.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at support@gamerfresh.biz

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at support@gamerfresh.biz.

Bundle & Promotional Items: Bundle products, promotional items, and gift-with-purchase offers must be returned together in their entirety to qualify for a full refund unless otherwise stated at time of purchase. Commercial service packages, custom builds, and consultation-based orders are non-refundable once work has commenced. Connectivity plan arrangements are subject to the terms of the applicable provider.

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