Valencia Two-Drawer Bedside Table

Free Standard Shipping:UK Mainland qualify for free standard shipping.

Processing and Delivery Times:

Handling Time: Orders are processed within 1-3 days of receipt (excluding weekends and public holidays).

Delivery Timeframe: Standard delivery typically takes 5 to 10 business days after the handling time, but can be quicker.

Important Details:

•All shipping charges are listed in GBP (£) and include VAT.

•Handling time is separate from the delivery timeframe.

•Delivery times may vary depending on the destination and courier service availability.

•We utilize fully tracked courier services for all deliveries to ensure security and visibility.

•Deliveries cannot be made to P.O. boxes or military addresses.

•Delays caused by unforeseen circumstances or factors outside our control are not our responsibility.

Address Accuracy:

•Customers must provide accurate shipping details during purchase.

•Changes to the delivery address after order dispatch may incur additional charges, payable by the customer.

Shipping Availability:

•We currently ship only within the United Kingdom.

•International shipping is not available at this time.

Shipping Partners:

EVRI

DHL

For further assistance or inquiries regarding our shipping policy, please contact our customer service team. We are committed to ensuring a seamless shopping experience.

Contact - Smiddy Furniture - Checkout

Thank you for choosing Smiddy Furniture to enhance your living space. We value your trust and are committed to ensuring your satisfaction with every purchase.

Returns

We strive to provide you with high-quality furniture that meets your expectations. However, if you find that your purchase doesn't quite meet your needs, we offer a hassle-free return process. You have 14 days from the date of delivery to initiate a return.

Eligibility for Returns:

•To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

•Certain types of items cannot be returned, Please see the list of non-returnable items below.

•Returns must be initiated within 14 days of the delivery date.

2. Non-Returnable Items:

•Gift cards

•Personalized or custom-made items

3. How to Initiate a Return:

•Contact our customer service team at info@smiddyfurniture.com with your order number and the reason for the return.

•Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.

•Please do not send your purchase back to the manufacturer.

Defective or Damaged Items:

•We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@smiddyfurniture.com with details and a photo of the damage or defect.

•Please inspect the products on delivery and notify us of any defects within 24 hours.

•Please confirm you have the original packaging and supply photos of the packaging including the side with the label within 24 hours.

Return Shipping Costs:

•You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

•If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Process:

•Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

•If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within 5-10 days, depending on your card issuer's policies.

2. Late or Missing Refunds:

•If you haven’t received a refund yet, first check your bank account again.

•Then contact your credit card company, it may take some time before your refund is officially posted.

•Next, contact your bank. There is often some processing time before a refund is posted.

•If you’ve done all of this and you still have not received your refund yet, please contact us at info@smiddyfurniture.com .

Natural materials disclaimer

Our furniture is crafted using natural wood and woven materials. Variations in grain, colour and texture are normal characteristics and are not considered faults.

Contact Us

If you have any questions or concerns about our Return & Refund Policy, please don't hesitate to contact our customer service team at:

•Phone number: +44 01555 463464

•Email: info@smiddyfurniture.com

Contact - Smiddy Furniture - Checkout