Valcom V-1010C Valcom 4 Inch Ceiling Speaker

All items have free shipping to the lower 48 USA states. Expedited options are also available if you need your item in a hurry after you enter your specific address into checkout.

We do ship anywhere in the world and after your address is entered into checkout we will give you quote for you specific address. Some items may not be able to be shipped to certain areas we will let you know and refund you for any items we are unable to ship.

On International orders they are shipped without duties paid you may owe taxes and brokerage fees from your government, UPS, FedEx or USPS. Please check your local laws and carrier policies for your country.

We ship from several different states our headquarters are in Erie but depending on where items are located in our warehouses it may come from California, Ohio, Pennsylvania, Florida, Georgia, or Texas.

We ship via UPS, Fedex and USPS depending on the best method for us to get your package to you in a timely manner. You will receive a tracking number once the item is shipped it can take 24-48 hours to receive the tracking number and sometimes when you receive the tracking number it may not have any detailed information for 24 hours.

Any questions please feel free to leave us a message with the chat bubble at the bottom right of our webpage or call us Monday - Friday 10am to 4 pm EST

814-217-9867

Contact - Deff Audio - Checkout

We accept returns within 30 days on products that arrive in non-working order.

Please goto our returns center or contact us if you need to return an item.

How do I return?

•Enter your order number and email address in the fields above and click Start

•Follow the instructions and select the items you want to return

•You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

•They must be in original condition

•In the original packaging

•Please make sure you have done everything correct in installation as Non-defective returns due to user error may impact your refund with up to a 20% restocking fee.

How soon will I get my refund?

•Please keep the tracking number handy that you used to return the item to give an idea when the item has been returned to us.

•Once your return is received we will inspect it and issue a refund within 72 hours of receiving the item.

•If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days

Are there any charges for return?

Defective or wrong item received

NO charges

•Return shipping label provided for free (only inside the 48 us states)

•Please make sure you have done everything correct in installation as Non-defective returns due to user error may impact your refund with up to a 20% restocking fee.

•All items will be tested and inspected if you submit a claim of damage and the item works, has been damaged by improper installation/wiring or has been tampered with a restocking fee of up to 50% may apply.

Any reason other than defective item

•Shipping charges will not be refunded (if an item was Free shipping the original shipping will be deducted from the refund)

•You are responsible for return shipping cost (we can provide a label that will be taken out of the refund

•up to a 20% fee may be charged if item is returned in less than new condition or retail box is damaged. We try to not charge but if we cannot resell the item because of damage to item or box we must.

•Original shipping costs we incurred to ship you the item may be deducted from the refund

Contact - Deff Audio - Checkout