Upcycled Connect Pedals

FREE SHIPPING

We offer free shipping on all orders over $199 CAD within Canada and the USA and over 299€ to Europe.

All orders are processed once credit card authorization and verification have been obtained. Orders are typically shipped within one business day of credit card authorization via Canada Post, DHL, Fedex, or UPS.

DELIVERY BY POST

Title uses Canada Post, Fedex, UPS, and DHL Express to ship all products. All orders are picked, packed, and shipped within 2 business days. Upon check out, customers are given a choice of delivery service. The cost of shipping will vary with the level of service. Please note all service and delivery times are an estimate Canada Post not Title, this not a money back guarantee. Once a product has been shipped and a Canada Post tracking number provided to our customer, product delivery can be tracked online by the customer. Title is not responsible for shipments lost by any shipping company.

CANADIAN CUSTOMERS ARE OFFERED THREE DELIVERY OPTIONS:

Expedited Service Canada Post estimates delivery to most destinations in Canada within 2-9 business days from the time of pickup from our warehouse.

Xpresspost Canada Post estimates delivery to most destinations in Canada within 2-4 business days from the time of pick up from our warehouse.

Priority Service Canada Post estimates delivery to most destinations in Canada within 1-2 business day from the time of pick up from our warehouse.

AMERICAN CUSTOMERS ARE OFFERED THREE DELIVERY OPTIONS:

Fedex: Delivery to most urban centers in the US within 4-7 days from the time of pick up from our warehouse.

UPS: Delivery to most urban centers in the United States within 3-7 business days from the time of pick up from our warehouse.

Any order entering the USA under $800 are no longer protected under a rule known as the de minimis exemption, which allowed people to avoid paying tariffs on these goods.

ALL shipments will now have some sort of duties and taxes collected at the door. Title is not responsible for any of the charges and is the sole responsibility of the receiver. If a package is refused the receiver will still be responsible for the return shipping charge.

INTERNATIONAL CUSTOMERS:

All international orders are shipped via DHL, UPS, and Fedex.

If you've placed an order outside of Canada, your order may be subject to customs fees. Every country has its own set of regulations so please contact your local postal service or customs authorities to learn more about how your country handles taxes and duties.

We are not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay customs fees on each item that is ordered. Customers may be responsible for multiple customs charges from their customs office if multiple items are ordered that are shipped separately. These fees are set by your local postal service or customs office and are the responsibility of the customer.

Also, please be aware that there may be rare occurrences where customs will delay the transit time of some packages.

If you don't see an available shipping option for your country please contact feedback@titlemtb.com. We can provide you a quote for shipping anywhere in the world.

Contact - Title MTB - Checkout

If you are not satisfied, please feel free to return your purchase for a refund any time up to 30 days from the date of purchase. There are however, a few guidelines which you should be aware of:

•All returns must be accompanied by a copy of our original invoice and order number.

•Any promotional material that was provided to you with your purchase (for example free promotional products or giveaways) must be returned with the product.

•If, in error, a different product was shipped from what was ordered, we will pay for all shipping charges related to the return. Otherwise, you will be responsible for any shipping charges incurred.

•Returned product must be in its original condition and cannot be used or fitted.

•Returned items should be in its original packaging.

•We reserve the right to refuse a refund on goods which are not returned in accordance with our returns policy and may require that you pay the shipping charges associated with returning the goods back to you.

Refunds will be processed within five to ten business days of receiving the returned goods at our warehouse. *Please note that a 15% restock fee will be applied to any return.*

Contact - Title MTB - Checkout