TUFF CUFF 4" Compression Support

Thank you for shopping with TuffWraps. We are committed to processing and shipping your order as quickly and accurately as possible.

Shipping Rates (U.S. Orders)

Order Weight

Standard Shipping

USPS Priority

Up to 0.5 lbs

$4.99

$7.99

0.5 lbs - 1.0 lbs

$4.99

$8.99

1.1 lbs - 1.6 lbs

Calculated at Checkout

$8.99

1.7 lbs - 3.2 lbs

Calculated at Checkout

$9.99

3.3 lbs and Above

Calculated at Checkout

$12.99

Shipping rates are confirmed during checkout before your order is placed.

Order Processing

Orders are typically processed and shipped within 1-2 business days (Monday through Friday, excluding holidays).

During periods of high order volume, including major promotions, product launches, Black Friday, Cyber Monday, and the holiday season, processing times may be extended. We appreciate your patience during these busy periods.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after your order has been shipped. Carrier tracking systems may require additional time to scan and update shipment status.

Pre-Orders

Products marked as PRE-ORDER have estimated shipping dates listed on the product page.

If your order contains both in-stock and pre-order items, your order may ship once all items become available unless otherwise stated on the product page.

Please review product descriptions carefully for estimated ship dates before placing your order.

International Shipping

TuffWraps proudly ships worldwide.

International delivery times vary depending on destination country, customs processing, carrier delays, weather conditions, and local postal services.

Customers are responsible for any duties, taxes, customs fees, import fees, or other charges assessed by their local government unless otherwise specified at checkout.

International shipping transit times are estimates only and are not guaranteed.

Shipping Protection

Eligible orders may have the option to purchase Shipping Protection during checkout.

Shipping Protection helps cover packages that are lost, stolen, or damaged while in transit.

If you purchased Shipping Protection and need assistance with a shipping issue, please visit our Returns & Exchanges Portal:

https://www.tuffwraps.com/pages/returns-exchanges

Returns & Exchanges

Need to start a return, exchange, or report an issue with your order?

Visit our Returns & Exchanges Portal:

https://www.tuffwraps.com/pages/returns-exchanges

For complete details regarding returns, refunds, exchanges, and eligibility requirements, please review our Refund Policy:

https://www.tuffwraps.com/policies/refund-policy

European Union Customers

Customers located within the European Union may have additional consumer rights, including the Right of Withdrawal under applicable consumer protection laws.

For complete details regarding your withdrawal rights, please review our Refund Policy:

https://www.tuffwraps.com/policies/refund-policy

EU customers wishing to exercise their Right of Withdrawal may do so through our online withdrawal portal:

https://tuffwraps-com.myshopify.com/apps/redo/returns-portal/login?withdraw=true

Holiday Shipping Notice

During Black Friday, Cyber Monday, major promotional events, and throughout December, please allow additional processing time due to increased order volume.

Orders are processed in the order they are received. While our team works hard to ship every order as quickly as possible, temporary delays may occur during peak seasons.

We appreciate your patience and support.

Questions?

If you have questions regarding shipping, delivery, or your order, please visit our Contact Page:

https://www.tuffwraps.com/pages/contact-us

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Returns, Exchanges & Refunds

At TuffWraps, we stand behind the quality of our products and want you to be confident in your purchase.

30-Day Return Policy

Most products purchased directly from TuffWraps.com are eligible for return within 30 days of delivery if you are not completely satisfied with your purchase.

To initiate a return, exchange, or report an issue with your order, please visit our Returns & Exchanges Portal:

https://www.tuffwraps.com/pages/returns-exchanges

To be eligible for a return, items must be:

Unused and unworn

In their original condition

Returned with original packaging when applicable

All returned items are inspected upon receipt before a refund or exchange is approved.

Custom Orders

Custom and personalized products are made specifically for you and cannot be canceled, returned, exchanged, or refunded once production has begun.

Exceptions may be made for products that arrive defective, damaged, or contain a manufacturing error.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank, credit card provider, or payment processor.

Original shipping charges are non-refundable unless the return is the result of our error.

Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company, as refunds may take several business days to appear.

Contact your bank, as processing times can vary.

If you have completed these steps and still have not received your refund, please contact us at sales@tuffwraps.com .

Exchanges

If you received a defective, damaged, or incorrect item, please submit an exchange request through our Returns & Exchanges Portal:

https://www.tuffwraps.com/pages/returns-exchanges

Our team will review your request and provide further instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Shipping charges are non-refundable. If a refund is issued, any applicable return shipping label costs may be deducted from the refund amount.

For higher-value returns, we recommend using a trackable shipping service and retaining proof of shipment until your return has been processed.

European Union Right of Withdrawal

If your shipping address is located within the European Union, you have the legal right to withdraw from your purchase within fourteen (14) days of receiving your order without providing a reason.

To exercise your Right of Withdrawal, please use our online withdrawal portal by CLICKING HERE.

Once your withdrawal request has been submitted, you will receive an acknowledgement by email.

Customers have fourteen (14) days from the date of withdrawal to return the goods.

In accordance with Article 14(1) of Directive 2011/83/EU, customers are responsible for return shipping costs. A prepaid return label may be provided through the withdrawal portal, and the cost of the label will be deducted from your refund.

Refunds will be issued within fourteen (14) days of receiving your withdrawal request or, if later, once the returned goods have been received or proof of return shipment has been provided.

Certain products may be excluded from withdrawal rights where permitted by law, including personalized products, digital products, perishable goods, and sealed personal-use items that are not suitable for return once opened.