Triple Port USB-C Reader

Thank you for shopping at GoldenNook . We are proud to offer international shipping services that currently operates in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How long does Processing Time?

Within 48 Hours.

How long does shipping take?Shipment delivery time by destination:US, CANADA, AU, NZ Shipment: 5 - 12 DaysEurope Shipment: 5-12 DaysAll Other Countries: 5 - 20 Days How do you ship the packages?Packages from warehouse will be shipped by YANWEN Express or Yun Express which is safe and reliable.Do you ship worldwide?Yes. We provide shipping to over 200 countries around the world.Contact usIf you have any questions about shipping and delivery, please contact us:

Email: customer@goldennook .com

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CancellationWe accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to post a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, in its original packaging, and including all component parts.We do NOT accept returns for products that have been personalized or customized unless there is a legitimate quality concern.To start a return, you can contact us at customer@goldennook.com. If you're inquiring about a refund or return, please specify if there is any particular reason why you'd like a refund or return, including sending any photos or videos in the event that you believe a product is defective. This will help expedite the refund or return process.If your return is accepted, we’ll send you instructions on how and where to send your package. Please contact to ask our customer service to make sure you send the package to the right address. The mailing address will be provided via email.

Notes

Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product. We will only provide pre-paid return postage for defective items, as demonstrated by photo or video evidence. Otherwise, return postage costs will be at the customer's expense. Customers returning items MUST send an email to customer@goldennook.com with accurate and correct tracking information associated to the return within 2 weeks of posting the return out.You can always contact us for any return question at customer@goldennook.com.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return & Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at customer@goldennook.com.

Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time 10 business days before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at customer @goldennook.com.

Please contact our Customer service at customer@goldennook.com to get the return address.

Contact - GoldenNook - Checkout