Triangle Row Cable Attachment

Order Processing

Most orders are processed and shipped (1) One business day after placing the order. Orders are shipped from our warehouse in Seminole, FL and can take anywhere from 2-10 business days depending on the shipping destination. Service delays from our shipping partners may occur and are out of our control. In some cases, we may ship large orders on pallets. We will reach out if that is an option.

PO Boxes and APO/FPO Addresses

Due to the larger size of most packaging, we primarily ship via FedEx or UPS and therefore cannot accommodate PO Boxes or APO/FPO Addresses in most cases. Please reach out to us at info@ValorFitness.com for inquiries on what can be shipped to these locations.

International Shipping

Currently, we do not ship outside of the continental US, however we do ship to customers in Alaska, Hawaii, and Canada on a case-by-case basis. If you live in these areas and are interested in a shipping quote, please email info@ValorFitness.com. Provide your shipping address and the product(s) you are interested in to provide the most accurate quote.

Cancelations

Please contact us as soon as possible for cancelations. If the order has already processed, we cannot guarantee cancelations. Cancelations apply to the entire order. No exchanges can be made. Cancelations are final and can not be reversed.

Once the order is processed and shipped, it cannot be canceled. Please see our Return policy on how to proceed.

If you are not fully satisfied with your purchase, please fill submit a return request within 30 days of receipt by clicking here ( RETURN REQUEST FORM ) within 30 days of receipt. Customers are responsible for return shipping costs, unless deemed by Valor Fitness staff. Returns are subject to return shipping and/or restocking fees. Any parts missing from the return will result in additional fees. Any additional fees will be deducted from your refund.

*Returns must be sent back with-in 14 days of when the labels were provided. Returns sent back outside this window will automatically be subjected to a 25% restocking fee which will be deducted from the refund.*

All returns must be new and in unused condition with original packaging.

Items not eligible for returns or exchanges:

•Clearance

•Final sale items

•Apparel

Customers are responsible for ensuring that boxes are packaged and taped to be suitable for return transit.

Returned items will be inspected upon arrival to ensure the product is in new condition and not missing any parts.

Refunds will be applied directly to the card used at time of purchase. There is no exception. Please allow the bank 5 to 7 business days for the refund to process.