Red/Black Century Triad Wavemaster 2XL Pro

You have until the 14th January 2023 to return goods purchased in the Xmas Period (Nov onward)

UK Customers

We use either Royal Mail or Interlink Express for all deliveries. Standard UK Mainland, Northern Ireland and Southern Ireland delivery is FREE for online orders over £150.00. Delivery costs are as follows:

Order Total (before VAT) / Weight

Website Orders

Telephone Orders

Time Frame

Under 1kg (Royal Mail)

£3.60 (+ VAT)

£3.60 (+ VAT)

Up to 3 Working Days

Over 1kg £0.00 - £100.00

£7.80 (+ VAT)

£7.80 (+ VAT)

Next Working Day

Over 1kg £101.00 - £150.00

£9.00 (+ VAT)

£9.00 (+ VAT)

Next Working Day

Over 1kg £151.00 - £200.00

FREE for UK Mainland

£9.00 (+ VAT)

Next Working Day

Over 1kg £201.00 - £300.00

FREE for UK Mainland

£10.80 (+ VAT)

Next Working Day

Over 1kg £301.00 - £500.00

FREE for UK Mainland

£12.00 (+ VAT)

Next Working Day

Over 1kg £501.00 +

FREE for UK Mainland

£15.60 (+ VAT)

Next Working Day

Northern Ireland £24.00 (inc VAT) Per Box up to 31.5kg

Channel Islands £24.00 (inc VAT) Per Box up to 10kg

Scottish Islands* £24.00 (inc VAT) Per Box up to 31.5kg

Overseas Customers (If not listed below, please contact us we deliver worldwide)

Royal Mail £9.99 for all countries listed below, so long as your order does not exceed 1kg.

If your order exceeds 1kg we will have to ship via Interlink Express (rates shown below, ex VAT)

Country

Zone

Cost Per Box

Max Weight

Clearance Charge

Transit Time

Austria

2

£15.99

31.5kg

n/a

3 Working Days

Belgium

1

£10.99

31.5kg

n/a

2 Working Days

Bosnia

5

£35.99

5kg

£25.00

4-6 Working Days

Bulgaria

5

£35.99

5kg

n/a

4-6 Working Days

Croatia

5

£35.99

5kg

£25.00

4-6 Working Days

Czech Republic

3

£18.99

31.5kg

n/a

3-4 Working Days

Denmark

2

£15.99

31.5kg

n/a

2-3 Working Days

Estonia

4

£24.99

31.5kg

n/a

4-5 Working Days

Finland

4

£24.99

31.5kg

n/a

4-5 Working Days

France

1

£10.99

31.5kg

n/a

2 Working Days

Germany

1

£10.99

31.5kg

n/a

2 Working Days

Hungary

4

£24.99

31.5kg

n/a

4-5 Working Days

Iceland

5

£35.99

5kg

£25.00

4-6 Working Days

Italy

3

£18.99

31.5kg

n/a

3-4 Working Days

Latvia

5

£35.99

31.5kg

n/a

4-6 Working Days

Liechtenstein

2

£15.99

31.5kg

n/a

2-3 Working Days

Lithuania

5

£35.99

5kg

n/a

4-6 Working Days

Luxembourg

1

£10.99

31.5kg

n/a

2 Working Days

Montenegro

5

£35.99

5kg

£25.00

4-6 Working Days

Netherlands

1

£10.99

31.5kg

n/a

2 Working Days

Norway

5

£61.99

5kg

£25.00

4-6 Working Days

Poland

4

£24.99

31.5kg

n/a

4-5 Working Days

Portugal

4

£24.99

31.5kg

n/a

4-5 Working Days

Republic of Ireland

1

£10.99

31.5kg

n/a

2 Working Days

Romania

5

£35.99

5kg

n/a

4-6 Working Days

Serbia

5

£35.99

5kg

£25.00

4-6 Working Days

Slovakia

3

£18.99

31.5kg

n/a

3-4 Working Days

Slovenia

4

£24.99

31.5kg

n/a

4-5 Working Days

Spain

3

£18.99

31.5kg

n/a

3-4 Working Days

Sweden

4

£24.99

31.5kg

n/a

4-5 Working Days

Switzerland

2

£15.99

31.5kg

£25.00

3 Working Days

Delivery Terms

•FREE delivery is not applicable on large and bulky items which will incur a discounted delivery charge of £15.00 (UK) when ordered on the website. Please Contact Us for an international bulky item delivery cost

•For orders over 100cm in length or 30kg in weight will incur a delivery charge of £20.00 (UK).

•FREE delivery is not applicable to overseas orders

•Next Day Delivery is only available to UK mainland and does not include certain parts of the Scottish Highlands**

•Next Day Delivery is only available on orders placed before 12.00pm .

•If you place your order on a weekend it will arrive on the following Tuesday

Urgent Orders For a Priority Next Day Delivery, orders will be subject to an extra £10.00 surcharge. This will entitle your order to be processed immediately.

•For larger orders or heavy items please give us a call and we will offer you our best available shipping quote

•All weights listed are volumetric weights.

•Next Day Services are NEXT WORKING DAY we do not offer a weekend specific delivery service.

*Post Codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

** Post Codes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50

Contact - Bytomic Martial Arts - Checkout

Include your returns form and ensure your parcel is packaged up securely, attach the label to the front of your parcel and take it to your nearest post office. Be sure to request a receipt in exchange for your parcel. This is your proof of postage as well as record of your returns tracking number. We will process refunds/and or exchanges within 72 hours of receipt, this may vary during busy periods. If you have any queries you can contact Bytomic customer services team.

International customers will be responsible for their own returns postage costs. Please note items over 10kg (volumetric or actual weight) cannot be returned using the free Royal Mail service and will be at the cost of the customer. Please contact us for a quote if you require a collection.

You are responsible for the return postage cost, providing we are not at fault. It is your responsibility to obtain proof of postage for item(s) returned to Bytomic, we recommend that you use a recorded delivery service.

If you are returning items in exchange for other goods, Bytomic will charge for the redelivery of exchanged item(s) at the same rate as your original order delivery charge.Please note we are unable to despatch the exchanged item(s) until we have received payment for redelivery.

If an your order is returned back to us because delivery has been refused or you have supplied an incorrect shipping address the item(s) will be refunded minus the original delivery charge.

Items that cannot be returned

We can only accept Returned item(s) back to our returns centre within 30 days of you receiving your order.

We can only accept item(s) being returned for an exchange or refund if they are in their original unused/unsoiled condition with the original product tags or labels still attached to the product they came with.Please note the following products are excluded from our return policy for hygiene reasons; compression shorts, mouthguards, socks, gum shields, groin cups, groin guards, Training Mask's and underwear.

Order Errors & Damaged Or Faulty Goods

Should there be an error with your order or a faulty or damaged item within your order, we require that you notify us by telephone on 01280 818640 from within the United Kingdom OR email within 7 days of receipt.

We will exchange the item for an undamaged replacement or the correct product. Alternatively you also have a 30 day right to reject faulty or damaged goods and return for a refund. Please note that by default we will issue a refund if the replacement product is not available.Whilst in your care, the parcel is deemed your responsibility. If you lose, use or give away that parcel, no replacement will be provided.

Once we have received the returned item, we will dispatch the corrected order.

When will I receive my exchange?

As soon as your return has been processed by our returns centre, replacement exchange products will usually be despatched with 24 hours.

How Long Does It Take To Process My Refund?

Refunds will usually take 3-5 working days to appear on your bank account.

Have You Received My Returned Goods?

Bytomic will process your Refund or Exchange once we have received back your returned items(s) to our Returns Centre and have inspected the returned goods.

We try to process all returns within 5 - 7 days of receipt however it may take longer during busy periods.

Refunds can take anywhere between 5-7 working days after the return has been proceed to appear on your bank statement. If you have not received your refund after this time period please contact us

Contact - Bytomic Martial Arts - Checkout