Treluxe 360° Curl Bundle

All orders will be processed and shipped within 24 Hours, Monday – Friday 11am-6pm MST (excluding weekends and holidays).

Orders for in-stock merchandise placed before 11 AM MST Monday - Friday will begin processing the same day.

Orders placed after 11 AM MST Monday-Thursday will begin processing the next business day.

Orders placed after 11 AM MST on Friday will begin processing the following business day, Monday.

All orders to be shipped will be provided with a tracking number and delivery confirmation.

If a merchandise is out of stock (back-ordered), then you will be notified via Email with three (3) options:

•Replace the back-ordered merchandise for merchandise that are in stock, and any difference in costs will be calculated and updated.

•Receive a refund on the back-ordered merchandise, and process the order with the merchandise that are in stock, and any difference in costs will be calculated and updated.

•Cancel your order and receive a full refund, including all shipping and handling charges.

Domestic Shipping We currently offer FREE SHIPPING on orders over $130 before tax for domestic orders.

Local Pick UpWe currently offer Local Pick Up within Edmonton at Bella360 Beauty Supply & Salon. If you would like to pick up merchandise within Edmonton, please select Store Pick-up (Edmonton only) at checkout or send us a message by filling out our contact form. We will be more than happy to place items on hold for you. Payment can be made at checkout as well.

International Shipping We ship to the US and internationally.

Calculating CostsWe do not profit from shipping. If you choose Priority shipping, your shipping cost will be exactly the same as charged by Canada Post. Shipping costs are calculated on the website automatically during checkout based on the dimensions and weight of the items you are purchasing.

Incorrect AddressesIt is your responsibility to provide us with the correct shipping address when placing an order. If the order is shipped out to an incorrect address, or is sent back to us due to an error in the address, the customer will be liable to pay any additional shipping fees (e.g. if you received Free Shipping, but your order was returned to us, and you do not wish to pay for shipping again, we will refund you for your order, minus the shipping cost).

If you have additional questions or have a unique circumstance, kindly email us at yeghair@gmail.com or fill the Contact Us form.

Contact - Bella360 Beauty - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at yeghair@gmail.com . If your return is approved, you will be responsible for sending the purchased item(s) to us. We will provide you with the exact return shipping details as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at yeghair@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products and cosmetics). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Bella360 Beauty - Checkout