Tree Builder Toolkit (Digital Download)

All products sold on Family Tree Notebooks are digital and will be delivered via the email address associated with your order.

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Purchase Terms of Agreement

The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.familytreenotebooks.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Family Tree Notebooks reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact carly@familytreenotebooks.com with your transaction/payment details to ensure your product is delivered as soon as possible.

EU Customers — Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from a purchase within 14 days without giving any reason. However, by completing your purchase and accessing or downloading a digital product, you expressly consent to the immediate performance of the contract and acknowledge that you lose your right of withdrawal once the download has begun or the content has been accessed.

If you have not yet downloaded or accessed your digital product, you may request a cancellation within 14 days of purchase by contacting carly@familytreenotebooks.com. Approved cancellations will be refunded within 14 days using your original payment method.

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