TKWide Straw Cap

We offer a variety of shipping options based on the delivery location. Once you add items to your cart and enter a shipping address, you’ll see eligible options with pricing and estimated delivery dates. See below for frequently asked questions.

Depending on the product shipping can take up to two-weeks? Please call if you need an item by a specific date as some of our products like bikes could be at different warehouse locations.

Do you offer free shipping?Most orders over $50 ship free to the continental U.S. See our Free Shipping page for more information. Do you ship internationally?Yes! Check out our International Shipping page for details.Can I pickup my order from one of Goodwynns stores?We offer in-store pickup at all our U.S. Store Locations . See more information on our In-store Pickups page .How quickly will my items ship?If your order is placed by 1pm (PT) Monday – Friday and you’ve selected an expedited (i.e. paid) shipping method, your items will ship same day if they’re in stock and ready to ship.Most other items ship within 1-2 business days. However, some products (e.g. bikes) require additional handling time up to 5 business days.How long will it take to receive my items?Shipping times vary based on delivery address and the shipping method selected in checkout.Once you add items to your cart and enter a shipping address, you can see estimated delivery dates by shipping method. After you’ve purchased, you can see the estimated delivery date on your order confirmation email.After your order has shipped, you can track your order via the tracking # provided in your shipping confirmation email and in your Order History .Can I use a package forwarder?Yes, but please be aware that Goodwynns and our partners cannot be held liable for damage that may occur after the items are delivered to the shipping address provided at the time of purchase.Does Goodwynns ship to PO boxes, APO, and FPO addresses?We happily ship to PO boxes, APO, and FPO addresses. However, shipping to these addresses can increase delivery time (up to 8 weeks in some cases) and free shipping offers do not apply. Please note, products with lithium batteries cannot be shipped to APO/FPO addresses. We can also ship to 3rd party boxes. Simply provide the address and box number when placing your order.How are larger items like skis, surfboards, and bikes shipped?Some products require special processing and shipping arrangements due to their large size. Pricing is set by product type and shipping service required.See our Freight and Oversized page for details.Do all brands ship outside the U.S.?Unfortunately, Goodwynns is unable to ship all products outside of the United States due to contractual restrictions. See all items that ship to Canada and Worldwide . Do you require a signature for delivery?Most shipments are delivered without requiring a signature. Please Contact Us to request that a signature be required.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@goodwynns.com . Please note that returns will need to be sent to the following address: 67296 E HWY 26, Welches, OR 97067 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@goodwynns.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@goodwynns.com.

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