Titan Max

At EXTREME PCs, we aim to deliver your products as quickly as possible:

•Ready-To-Ship PCs: Typically ship within 24-48 business hours.

•Custom PCs: Built, tested, and packaged within 4-12 business days.

•Parts Orders: Usually ship within 1-3 business days.

We also offer a convenient online order tracker—think of it like tracking your pizza delivery but for your dream PC! You’ll see every stage your order goes through, from processing to shipping.

Please note: These timeframes are estimates. Delays may occur due to supply chain challenges, seasonal demand, or if your system doesn’t meet our rigorous standards during quality assurance.

Track your order here .

Ready To Ship Systems - Orders ship in 24-48 business hours.

Order Status Tracker for Custom PCs

ORDERED Order placed awaiting processing by our staff. Processing time is normally 24 Business Hours. If you ordered a pre-ordered item that is over 2 weeks out it will remain in this status until stock arrives.

ALLOCATION & QUEUE (Average 2-5 Business Days) A special component bin has been assigned to your order. The parts and custom materials needed for your system have been sent to be gathered/ordered and will be placed in your bin. Once all of the hardware is inside your component bin, it will proceed to the build queue & build.

BUILD (Average 1-4 Business Days) Your order has been picked and is either in our production queue or being hand-assembled. A dedicated EXTREME PCS Technical Engineer will carefully complete the requested customizations for your order. Your EXTREME PCS Technical Engineer has a passion for attention to detail & strives to build every system as if it was his own work of art. Your status will be updated once the build has been completed.

QA & TESTING (Average 1-3 Business Days) Your custom machine has successfully been built and is preparing for analysis and testing. The installation of the operating system, drivers/utilities, and any applications that are specific to the system you ordered is completed here. We will also install testing & benchmark utilities and burn-in software necessary to scrupulously monitor your system’s performance throughout our testing & burn-in process. Afterward, we perform a series of torturous tests that push the hardware components in your system to the very limit. This stage is especially important because it is in this process where the system either excels or fails. If it does fail, our EXTREME PCS technicians will identify any problems and resolve them before we ship your computer system. If the computer system still does not pass our tests, we will then rebuild it with a new batch of components. Your status will be updated once the stress testing, burn-in, and technical analysis have been completed.

(Note: This is only an estimation. If problems are encountered during any phase of your order, we may have to hold your order for a few more days to ensure you receive a rock-solid, stable, and problem-free system. If you purchased RUSH your system is prioritized through each of these phases ahead of all other non-rush orders.)

Extreme PCs provides a 30-day return policy from the day your system ships. Within this return policy, all returns are subject to a 15% re-stocking fee. In the unlikely event a system is received defective, the restocking fee will be waived if our return team validates the defective component once the item is received back. Shipping costs are always non-refundable.

All eligible returns must be within 30 days of the ship date, be in the same condition it was shipped in, and be in the original packaging. If you discarded the original packaging, please contact us to purchase packaging to be used for the return. Any damages from shipping due to using alternate packaging may result in additional fees and the return to be rejected.

To start a return please go to our automated return portal and set up the return. You will be prompted to purchase a discount return label for ease of use. Items returned without using our return portal will be sent back and will not be accepted.

Ensure you contact us immediately if there is any shipping damage or if there is anything wrong with your system. We will immediately work with you to resolve the situation. Any accessories or software that have been opened or activated and show signs of wear cannot be returned for any reason. Please contact us if you have any questions about these specific items.

If you are requesting a refund please allow 3-7 business days from receipt of your return for processing and for your credit card/bank to process the refund. You will receive updates when your return is received, processed and ultimately refunded.

If you need any assistance contact us or submit a support request . We are here to serve you and are anxious to assist in any way we can.