Thump (Yellow)

We are committed to delivering your orders promptly and securely, utilizing SingPost's reliable services. Below are the shipping options available:

Domestic Shipping (Within Singapore):

Mail (Standard):

Description: An economical option for sending postcards, letters, and printed papers.

Tracking: Not available.

Estimated Delivery Time: 1 working day for letters/postcards; 2 working days for printed papers.

Weight Limit: Up to 500g.

Dimensions: Regular: 240mm x 162mm x 6mm; Large: 324mm x 229mm x 14mm.

Tracked Letterbox:

Description: Affordable service for small packages, delivered directly to the recipient's letterbox.

Tracking: Available; recipients receive notifications upon delivery.

Estimated Delivery Time: 2 working days.

Weight Limit: Up to 2kg.

Dimensions: Maximum 324mm x 229mm x 65mm.

Speedpost Standard (For Packages Over 2kg):

Description: Reliable service for larger packages, ensuring timely delivery.

Tracking: Available.

Estimated Delivery Time: 2 to 3 working days.

Weight Limit: Up to 30kg.

Dimensions: Maximum 600mm x 400mm x 300mm.

International Shipping:

Registered Service (International):

Description: Suitable for confidential or important items requiring special handling.

Tracking: Available for selected countries; requires a signature upon delivery.

Estimated Delivery Time: 3 to 14 working days, depending on the destination country.

Weight Limit: Up to 2kg.

Dimensions: The largest dimension should not exceed 600mm, with length, width, and height combined not exceeding 900mm.

Additional Information:

Order Processing Time: Orders are processed within 1-2 business days after payment confirmation.

Shipping Rates: Calculated based on the selected service, weight, and dimensions of the package.

Customs and Duties (International Orders): Recipients are responsible for any customs duties or taxes imposed by the destination country.

Delivery Delays: While we strive for timely deliveries, unforeseen circumstances (e.g., weather conditions, customs clearance) may cause delays.

Contact Us:

For any shipping-related inquiries or assistance, please contact our customer service team at theimaginariumsg@gmail.com .

Contact - The Imaginarium - Checkout