The Prostate+ Stack

The Supplement Stack - Shipping Policy

At The Supplement Stack, we prioritize fast and reliable delivery to ensure your products reach you as quickly as possible.

Order Processing

•We aim to dispatch all orders within 24 hours of purchase.

•You will receive a dispatch confirmation email once your order has been processed and shipped.

Delivery Options & Times

All orders are dispatched via Royal Mail:

Standard Delivery:

•Tracked 48 - Estimated delivery within

2–3 working days.

Expedited Delivery:

•Tracked 24 - Estimated delivery within 1–2 working days.

•Available as an option at checkout for faster delivery.

Delivery Address Accuracy

•Please ensure the delivery address provided at checkout is correct.

•We are not responsible for delays or non-delivery caused by an incorrect or incomplete address.

Shipping Notifications

•Once your order is dispatched, you will receive an email confirmation with details of the shipment.

If you have any questions or experience any issues with your delivery, please contact us at support @thesupplementstack .co .uk .

Thank you for choosing The Supplement Stack for your health and wellness journey!

Contact - The Supplement Stack - Checkout

The Supplement Stack - Returns & Refunds Policy

At The Supplement Stack, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, we’re here to make the return process as straightforward as possible.

Returns Policy

Eligibility for Returns:

•Items must be returned within 30 days of purchase.

•Products must be unused, unopened, and in their original packaging.

•A valid proof of purchase (e.g., order number) is required.

Non-Returnable Items:

•Products that have been opened or used.

•Items purchased on sale or clearance.

Gift cards.

How to Return an Item

Contact Us

•Email our Customer Service Team at support @thesupplementstack .co .uk to initiate your return.

•Include your order number, product details, and the reason for the return.

Receive a Return Authorisation Number (RAN)

•Our team will issue you a RAN and provide detailed return instructions.

Pack and Ship Your Return

•Securely pack the item(s) and include the RAN inside the package.

•Ship the package to the address provided by our Customer Service Team.

Important: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery, as we cannot guarantee receipt of returned items.

Refund Policy

Refund Eligibility:

•Once we receive and inspect your return, we’ll notify you via email of the approval or rejection of your refund.

•Approved refunds will be processed to your original payment method within 7–10 business days.

Late or Missing Refunds:If you have not received your refund after the stated timeframe:

•Recheck your bank account or payment method.

•Contact your credit card provider or bank, as processing times may vary.

•If you still haven’t received your refund, email us at support @thesupplementstack .co .uk for assistance.

Exchanges

•We replace items only if they are defective or damaged.

Contact - The Supplement Stack - Checkout