The Exec Skysurfer

Orders placed before 12:00 will be shipped same day in most cases. Sometimes we get busy and the warehouse team are bursting!

Standard UK shipping is £4.95 and will typically takes about 3-5 business days.

Next day UK shipping is £6.95. Only applies to orders placed Mon-Friday, before 12pm otherwise will be sent the next working day.

All deliveries will require a signature.

We will do our best to meet the above delivery times, however these are guidelines and not guarantees. Once the order has left our warehouse, there can be delays due to factors out of our control.

Contact - Pit Viper UK - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can fill out the online form here or contact us at info@ultrasporteu.com. Please note that returns will need to be sent to the following address:

REF: (YOUR RETURNS NUMBER), Ultra Sport Europe, Unit 3, Carnival Way, Castle Donington, Derbyshire, DE742HPYou can always contact us for any return question at info@ultrasporteu.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@ultrasporteu.com

Contact - Pit Viper UK - Checkout