The Adventurer - Ribbed Nylon Single Pass Hook and Loop Watch Strap - Spectre

If you are not completely satisfied with your purchase, you can return it to us within 14 days of receiving the item. Please ensure that the returned item is unworn and in resalable condition, including all original packaging.

Conditions for Returns

Return Period: Items must be returned within 14 days of receipt.

Condition: Items must be unworn and in resalable condition. This includes retaining all original packaging and tags.

Refunds

Refunds will be issued upon receipt and inspection of the returned item. We cannot provide refunds for items that show any signs of wear, damage, or alterations. If the strap is clearly worn, no refund will be given

Shipping Policy

Our shipping estimates are provided by our couriers and can sometimes be affected by customs delays and other unforeseen factors. We strive to ship most orders within 1-3 working days. Once your order has been shipped, you will receive tracking information via email.

Important Points to Note:

Delivery Estimates: These are provided by our couriers and are subject to potential delays due to customs and other factors.

Order Processing Time: Most orders are processed and shipped within 1-3 working days.

Tracking: All shipments include tracking, which will be emailed to you once your order is shipped.

Customer Responsibility:

Delivery Address: Ensure you provide the correct delivery address and contact details. We are not responsible for delays or additional costs incurred due to incorrect information.

Customs and Taxes: Depending on your country, you may be responsible for any customs duties or taxes upon receipt of your order. Please be aware of your local regulations.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@yorkshirewatchstraps.com . Please note that returns will need to be sent to the following address: PO BOX 333 CANNON WAY DEWSBURY WF13 9DS UNITED KINGDOM All returns must have their order number clearly visible within the returnYou can always contact us for any return question at info@yorkshirewatchstraps.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@yorkshirewatchstraps.com.

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