Tech Pants

lttstore offers worldwide shipping where service is available through our distribution partners.

Issues receiving your lttstore order? Check our FAQ and contact our customer support team for further assistance if required.

US Orders

Most deliveries within the US should arrive within 3-9 days after your shipping confirmation email is received. Deliveries to overseas military bases or US territories such as Puerto Rico, Guam etc. may be delayed beyond this timeframe

Canada Orders

Most deliveries within the US & Canada should arrive within 2-6 days after your shipping confirmation email is received.

Worldwide Orders

Deliveries outside of the US & Canada will take an estimated 14-28 days to arrive, depending on the destination country.

These times may be delayed for a number of reasons, including delays in customs processing within your destination country, or other factors beyond our control. Due to these factors, we cannot guarantee that international shipments will arrive within the above timeframe and ask that you please plan accordingly.

Pre-orders & back-orders

lttstore aims to provide accurate shipping & delivery estimates for pre-order and back-order products, but may be limited by production delays, shipping delays, and other factors outside of our control.

Contact - LTTStore Global - Checkout

Return and Exchange Guidelines

lttstore aims to provide a happy shopping experience for all of our customers, but we do understand that sometimes a product is just not right for you. We aim to make our returns and exchanges program as simple as possible for our valued customers.

Returns - We will issue a full refund, including any applicable sales taxes, for any products returned within the requirements outlined below. Please note that any shipping fees you may have paid in connection with your purchase are non-refundable.

Exchanges - Free for equal value products. If you choose to exchange for higher value products, we will collect the difference from you prior to shipping. For lower value products, we will refund the difference to your original payment method. Exchanges will be shipped to the same address as your last order unless otherwise specified. Shipping for exchanges is free.

Customers outside the US & Canada - Refunds for any import/customs/duty fees/sales taxes charged to you at the time of import or delivery should be sought through your local customs bureau. lttstore.com cannot provide any coverage for this.

Final Sale Items - Some items are considered final sale and are not eligible for returns or exchanges. Final-sale items will be noted as such in their descriptions. Please review all information in the descriptions of products you are interested in prior to purchase.

Additionally, all discounted or bundled items from sales events, including but not limited to Black Friday, Cyber Monday or LIME Day are also considered final sale.

Requirements for returns & exchanges

Within 30 days - you must contact our support team about any issues with your order within 30 days of delivery

Includes original packaging & product in like-new condition - any returned product(s) must be returned with any original packaging, and in the condition which the product(s) arrived. If your return is accepted, we will issue a refund or an exchange depending on your stated preference.

lttstore may reject the returned product if there is damage to the product and/or product packaging. If a returned product is rejected, no refund will be issued to the customer, and the customer may choose to have the product shipped back to them at their own cost. If the customer chooses not to ship the product back to them, lttstore will recycle or dispose of the product.

Process

1. Contact lttstore support at the email listed in our site's footer.

2. If an order or product is deemed eligible for return by lttstore support, we will email you a return label. Follow the instructions in the return label email to ship the product back to our distribution facility. Ensure all personal belongings, if applicable, have been removed from the returned goods.

3. Drop the package off at the shipping carrier's location.

4. Reply to your email from support to confirm.

Self-Serve Return Request

Self service return requests are only available for users in Canada and the United States. Users outside of those countries will have to contact support using the support form in the footer to request a return.

Click the profile icon in the store's navigation, and then request a return.

•Log in to your account:

In the Email field, enter your email address, and then click Continue .

•In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

•Go back to the online store, and then enter a six-digit verification code.

•Click the order that you want to submit the return for.

•If your order has more than one item, then select the items that you want to return.

•Select a return reason and add a note for the store.

Click Request return .

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Belongings Accidentally Shipped With Returns

Please contact support immediately if you believe you may have accidentally shipped personal belongings along with your returned merchandise. We recognize that mistakes can and do happen and are happy to assist when possible!

If we are able to locate the item(s), lttstore.com will make a reasonable effort to arrange the return of your belongings with you. lttstore.com may, at its sole discretion, collect a shipping fee in exchange for the return of personal belongings.

IMPORTANT: personal belongings which are received at our warehouse and not claimed within 30 days will be immediately disposed of or donated locally.

If you have any additional questions about our returns process, or any other aspect of our purchase experience, please contact support.

Thank you for shopping with us!

Contact - LTTStore Global - Checkout