Teak Wood Square Side Table / Stool

We offer free shipping on purchases over $500

For purchases under $500, we charge the following rates:

Order Total

Shipping

$0.00 – $100

$15

$100 – $200

$30

$200 – $300

$45

$300 - $400

$60

$400 - $500

$75

Over $500

FREE

Most orders ship out within 2 to 4 business days.

Small to medium sized items ship via UPS Ground.

Large or heavy items typically ship via freight carrier.

Freight Shipping Of Large Items

•Freight delivery is typically 2-5 business days (Monday through Friday).

•Allow extra time for delivery to remote addresses or outlying service areas.

•Freight shipping is available to most physical addresses in the U.S. (excludes HI and AK—please contact us for rates and availability)

•The freight carrier will contact you, typically 24 hours in advance, to schedule the delivery appointment.

•Someone will need to be on hand to meet the driver, inspect the shipment and sign for the package. (see additional information below)

•We are able to hold orders for up to 30 days for shipping. Orders ship out quickly so if you require extra time before receiving your purchase, please let us know before placing the order or at the time of purchase. You can leave a note in your shopping cart, email us at info@chicteak.com or give us call.

The driver will lower the package to the ground and place it curbside at the end of your driveway. Placement of item on driveway, sidewalk or in the home and package removal is not provided. If ordering large heavy furniture, arrange to have additional people help you move it if needed. Please keep the product packaging. You'll need it if you have to return your item.

-IMPORTANT-

Please make sure to inspect your shipment thoroughly for damage

•If the shipment arrives with any evidence of mishandling or damage to the packaging or items, please note all damages on the shipping documents before signing. Please be as detailed as possible. For example: If the boxes/packaging has any tears, holes, dents or shows signs of being crushed or dropped, please note all of this on the shipping receipt. Having photos will also help greatly.

•If you have any issues or questions at the time of delivery, please give us a call at 251-929-3818 while the driver is still present. We're happy to assist!

•If the shipment is very heavily damaged, note all damages on the shipping receipt and refuse the shipment.

•Please contact us within 5 business days to report the damage.

•Once you sign the shipping documents clear and damage is found later, we have no recourse and we cannot be held responsible for this damage.

•When an item arrives damaged and you have documented it on your shipping paperwork, we will work with you to repair or replace the item at our discretion.

•Freight shipments require signature and inspection. If you authorize the carrier to leave your shipment without signature, we cannot be held responsible for any damages or shortage.

•If you are unable to accept delivery at your agreed upon appointment time, redelivery and storage fees may apply.

•When you decide to cancel your order after it has shipped from our warehouse, you will be responsible for all shipping fees we incur.

•When you don't take delivery or when the shipping company is unable to reach you to set up your delivery, you will be responsible for all shipping fees we incur. Please provide a valid phone number to avoid this.

•The freight carrier delivers items in large semi-trucks. If you live in an area they are unable access with their trucks (such as a narrow, dead end or dirt road), your options will be to either meet the carrier on a nearby main road or pickup the freight from their terminal. If you have any questions about your delivery address, please contact us before placing your order. If the carrier is unable to make delivery and the freight needs to be returned, you would be responsible for all shipping fees we incur.

•For larger items, such as dining tables and buffets, the carrier may require assistance getting the item unloaded from the back of the truck. Please ensure you have sufficient assistance on hand during delivery.

View Our Return Policy

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We want you to love your purchase, but if you need to make a return, we’re here to help.

Our return policy allows for returns within 30 days of receiving your order. If more than 30 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return:

•The item must be unused and in its original condition.

•It must be returned in its original packaging to prevent damage during transit. Items not packed properly may not be eligible for a refund.

•A receipt or proof of purchase may be required to complete your return.

Partial refunds may be granted in certain cases, including:

•Items not in their original condition, damaged, or missing parts for reasons not due to our error.

•Items returned more than 30 days after delivery.

Please note:

•Since our furniture is handmade and unique, natural variations in design, color, wood grain, and symmetry are expected and not considered defects.

•Natural surface cracks in wood furniture, known as "checking," are common and not considered defects.

•Product dimensions listed on our website are approximate, and minor variations are not considered defects. If precise measurements are critical, please contact us before purchasing.

•Once cushions have been removed from their plastic wrapping, they cannot be returned.

Refunds

Once we receive and inspect your return, we will notify you via email regarding approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 7 to 14 days.

Late or missing refundsIf you haven’t received your refund yet, please:

•Check your bank account again.

•Contact your credit card company, as processing times may vary.

•Reach out to your bank, as there could be a delay in posting the refund.

If you’ve taken these steps and still haven’t received your refund, please contact us at info@chicteak.com .

Clearance Items

Only regular-priced and sale items are eligible for refunds. Clearance items are final sale and cannot be refunded.

Exchanges

We only replace items if they arrive defective or damaged beyond repair. To request an exchange, email us at info@chicteak.com and send your item to: Chic Teak📍 8251 State Highway 59, Foley, AL 36535, USA.

Defective Products

Chic Teak products are covered by a 1-Year Limited Warranty . For details on what qualifies as a defect, please refer to the Warranty section below.

Sun Garden Umbrellas are covered under their own manufacturer warranty. For details, please visit sungarden.us .

Shipping

To return your product, ship it to: Chic Teak📍 8251 State Highway 59, Foley, AL 36535, USA.

•Customers are responsible for return shipping costs, which are non-refundable. If you receive a refund, the return shipping cost will be deducted.

•If you cancel an order before it ships, you will receive a full refund.

•If you cancel after the order has shipped, you will be responsible for shipping charges both ways (to and from you).

Shipping DamageIf your item arrives damaged due to shipping and you’ve documented the damage on the shipping paperwork, we will work with you to repair or replace the item at our discretion. (See our Shipping page for full details.)

Important Shipping Tips

•If returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

•Delivery times for exchanged items may vary based on your location.

If you have any questions about returns, refunds, or exchanges, feel free to reach out—we’re happy to assist! Contact us at info@chicteak.com .

1 Year Limited Warranty

What does this limited warranty cover?

This Limited Warranty applies to the physical goods, and only physical goods, manufactured by Chic Teak. The Limited Warranty covers defects in material or workmanship under normal use during the Warranty Period.

What will we do to correct problems?

Chic Teak will either repair or replace the Product, at our discretion, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Chic Teak is 1 Year from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good from the original date of purchase.

What does this limited warranty not cover?

The Limited Warranty does not cover any problem that is caused by:

conditions, malfunctions or damage not resulting from defects in material or workmanship

damage or problems resulting from improper maintenance, negligence, misuse or abuse (this includes mold and mildew growth on outdoor teak as well as damage caused by pests or insects)

damage of a product or injuries resulting from unauthorized modification of product

damage or problems resulting from the improper assembly of the product (this would include failure to use gorilla glue on wood joints as specified in the instructions or using hardware not included or pre-approved by Chic Teak)

the theft or loss of the product

damage caused by weather or natural disaster

•damage caused by normal usage (wear and tear)

What are not considered defects?

•All of our furniture is handmade, and many items are unique, so some variations in design and symmetry are normal, and are not considered defects.

•Wood is a living material so natural imperfections and variations are to be expected and are not considered defects.

•Natural cracks in wood furniture, called "checking," are a normal part of the weathering process and are not considered defects. These typically occur on the long and end grains such as legs, armrests, the ends of frame pieces, and long top grains. These do not affect the overall integrity of the piece.

•When our live edge, recycled wood and root furniture is dried, there are cracks that form in the wood, some of which are then filled and blended by our supplier. Our live edge, recycled wood, boat wood, and root furniture may also included natural holes, knots, cracks in the wood, cracked and distressed paint, and variations in grain or color/tone. Cracks can also develop as the wood expands and contracts with changes in temperature and humidity. These add to the rustic charm and handmade nature of the furniture and are not considered defects.

•Our rustic, root, recycled wood and live edge furniture may include patches and/or grafted in pieces of wood or fill areas where imperfections are blended or repaired. These are not considered defects.

•Our outdoor teak furniture comes finely sanded with no other finishes applied (as we transition away from waxed furniture). Many of the photos on our website depict teak furniture that is waxed and therefore your furniture may look lighter and more muted in tone/color—this is not a defect. You can choose to wax the furniture to achieve the same result as the photos if it will be used indoors or under cover. See our Caring for Teak page for more details.

•The product dimensions listed on our website are approximate and minor variations are not considered a defect. If you have any questions about the dimensions prior to making your purchase, please contact us.

•Teak and other woods exposed to the elements will naturally weather, turning a silvery-grey and exhibiting small cracks called “checking.” After a rain shower it may also look like there are some "dry" spots or water marks left. These are not defects.

•Teak wood is susceptible to mold and mildew growth if not properly cleaned and maintained and these are not considered defects. For details on caring for teak, please visit this page .

•Some of our furniture states it can be used indoors or outdoors in a covered area. A covered area would be a location where the furniture stays completely covered and dry from all weather and elements, such as in a sunroom. Placing the furniture under a tarp, furniture cover or where indirect exposure to the elements is possible, is not sufficient protection and will damage this furniture—this damage would not be covered under warranty.

Examples of Checking on Teak Wood

What do you have to do?To obtain warranty service, you must first contact us to determine the problem and most appropriate solution for you. Photographs of the specified problem may be required. A product that is to be returned must be in its original packaging and include any documents or accessories that shipped with the product. Chic Teak will make the final determination on whether the product is deemed defective and falls within the parameters of this warranty or not.

How do you contact us?

Chic Teak

8251 US Hwy 59, Foley, AL 36535

Phone: 251.929.3818

Email: info@chicteak.com

*Please note that Sun Garden umbrellas are covered by their own manufacturer warranty. Please contact Sun Garden directly for warranty, parts or service. Contact details can be found on their website: https://www.sungarden.us/

Contact - Chic Teak - Checkout