Sweet Dreams Bundle

Shipping Policy Orders are typically processed within 1–2 business days and ship from our U.S. fulfillment center. Standard domestic delivery times range from 3–7 business days, depending on location. We are not responsible for delays caused by couriers, weather events, customs clearance, or incorrect shipping addresses provided by the customer. If your package is marked as delivered but you did not receive it, please contact us at elevatecare@protonmail.com . International customers are responsible for any customs duties, taxes, or import fees assessed by their country of residence

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Refund policyElevatePatches Refund & Return Policy90-Day Money-Back Guarantee (First-Time Purchases Only)

At ElevatePatches, your satisfaction is our top priority. That’s why we offer a risk-free 90-day money-back guarantee on first-time purchases.

If you're not satisfied with your first purchase of any ElevatePatches product, simply contact us at elevatecare@protonmail.com within 90 days of delivery, and we’ll refund you in full no return required in most cases.

Important Notes:

Applies only to first-time purchases of a specific product.Limited to one refund per product type per customer.Shipping, handling, and optional shipping protection fees are non-refundable.If you choose to exchange your product, the money-back guarantee no longer applies.Refunds for Recurring Subscription OrdersSubscription (autoship) orders are not eligible for the 90-day money-back guarantee. However, we offer refunds under the following conditions:

Unopened items only.Return shipping is the responsibility of the customer.Shipping costs are non-refundable.To request a refund, email elevatecare@protonmail.com with your order details. Refunds will be processed upon receipt and inspection of the returned product.

Cancellation PolicyOrder Cancellation Window: We understand that plans can change, and we’ll do our best to accommodate order cancellations. If you need to cancel, please contact us as soon as possible. While we will make every effort to stop your order before it ships, please note that our team works quickly to ensure timely delivery, and we cannot guarantee that cancellations will be possible once an order has been processed in our system.Cancellation Fee: A $2.00 restocking fee may apply to cover administrative costs.Non-Cancellable Orders: Orders that have already been shipped cannot be cancelled.Damaged or Incorrect ItemsIf you receive a damaged, defective, or incorrect product, please contact us immediately at elevatecare@protonmail.com . You do not need to return the damaged item — we’ll send a replacement at no cost.

ExchangesTo exchange an item, please return the original item in accordance with our refund policy. Once accepted, you may place a new order for the replacement item.

Shipping CostsShipping costs are non-refundable.If a return is approved for a multi-unit order, ElevatePatches may cover return shipping for unopened items (on first-time purchases only).For all other returns (including subscription orders), return shipping is the customer’s responsibility.Return InstructionsTo initiate a return:

Email us at elevatecare@protonmail.com with your order number and reason for return.We'll provide return instructions and (if applicable) a return shipping label.Items must be sent back to the address provided. Products returned without prior authorization may not be accepted.Christmas Delivery NoticeDue to high holiday demand, we cannot guarantee delivery before Christmas for any orders placed after December 1st. Please order early to avoid delays.

Policy AmendmentsElevatePatches reserves the right to update or amend this policy at any time without prior notice. Changes take effect immediately upon publication on our website.

Acknowledgment of PolicyBy placing an order with ElevatePatches, you acknowledge and agree to the terms outlined in this Refund & Return Policy.

Contact InformationFor all inquiries, please contact us at:

Email: elevatecare@protonmail.com Business Name: Live 2 Live LLCAddress: 41 State Street, Suite 112, Albany, NY 12207

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