Supplement Needs Intra EAA+

Delivery, Risk and Ownership

The following arrangements apply to deliveries of Products ordered on our website:

•All items are sent either via Royal Mail or DPD

•Same day despatch on orders placed before 3pm (Monday to Friday) with DPD only.

•Pitstop Nutrition only dispatch orders Monday – Friday

•Orders placed via Royal Mail delivery are dispatched with 24 hours of the order (Monday – Thursday only) Orders placed on Friday, Saturday or Sunday will be despatched within 24 hours of the next available working day.

UK Mainland (England, southern Scotland (excluding Highlands and Islands) and Wales.

•Orders under £89.99 can be placed with DPD next day delivery for £5.99

•Orders over £89.99 can be placed with DPD next day delivery - FREE

Rest of the UK (Northern Ireland, Scottish Highlands and Islands, Isle of Wight and Scilly Isles

•Orders under £89.99 can be placed with Royal Mail Tracked 48 - £5.99

Orders over £89.99 can be placed with Royal Mail Tracked 48 - FREE

Isle of Man

•Orders under £89.99 can be placed with Royal Mail Tracked 48 - £5.99

•Orders over £89.99 can be placed with Royal Mail Tracked 48 - FREE

Channel Islands

•Orders under £89.99 can be placed with Royal Mail Tracked 48 - £5.99

Orders over £89.99 can be placed with Royal Mail Tracked 48 - FREE

These options for delivery will be made available when placing orders on our website. It is your responsibility to select the correct delivery option for your location. Failure to do so may result in us cancelling your order and refunding you the cost of the purchase.

Advertised Product prices do not include delivery costs. You are responsible for providing the correct address for delivery. If you make a mistake, we cannot be responsible for rectifying this.

If no one is at your delivery address to receive the Products, and they cannot be posted through the letterbox or left in a safe place that you have nominated, our nominated carrier will leave a note explaining how to rearrange delivery or where to collect the Products from.

If you do not rearrange delivery or collect the Products within 48 hours, we will be required to dispose of them, and treat the contract as cancelled. We will refund you the cost of the Products, but not the cost of delivery.

Delivery is completed, and you are responsible for the Products, once we have delivered the Products to the address you included within your order on Our Site. Ownership of the Products passes to you when we have received payment in full, including of delivery charges.

We cannot be responsible for delays caused by delivery carriers. We will always do our best to get the Products to you on time but cannot guarantee this.

Contact - Pitstop Nutrition - Checkout

If you have a problem with the ProductsWe really hope you love the Products we provide; however, we understand that sometimes things happen.By law, we must provide you with goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any information we have provided, and that match any samples you have seen.If the Products do not comply with this when you receive them, or are incorrect, please contact us at orders@pitstopnutrition.co.uk . Where this happens, you are entitled to return the Products and receive a full refund within 30 days of the date you purchased them. We will be responsible for the delivery costs of the return.If you wish to return Products because you have changed your mind, these must be unopened. You must return such Products within 14 days of the date you purchased them, with all original packaging, and you are responsible for the delivery costs in returning the Products to us. This does not apply to Products which are sold as expired or expiring soon.We will happily exchange Products if you return them within 14 days of the date you purchased them, provided they are unopened and in the same condition as they were in when they left our premises.We will not be liable for the issue if we have told you about the issue before you made the purchase, if you purchased the Products for an unsuitable purpose that we could not have known about, or if the issue arises from normal wear and tear, misuse or intentional or careless damage.If we give you a refund under this section, this will be provided to you within 14 days.If you return the Products for any reason at all, you must do so in the original packaging and in the same condition as you received them.For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

Contact - Pitstop Nutrition - Checkout