Summit - Premium Graphic Tee

It's not easy for small, independent businesses to compete with the Amazons of the world in terms of speed and efficiency.

But we're trying! We are happy to offer free delivery on all orders over $60 in the United States!

Our lead time for delivery is currently 2-4 business days.

If you have any questions or concerns about your order, please don't hesitate to contact us at info@timpanogoshiking.com .

Shipping costs outside the US are determined based on location.

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Timpanogos Hiking Co. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@timpanogoshiking.com with your name and order number, and we will look into it for you.

Contact - Timpanogos Hiking Co. - Checkout

Returns:

To start a return please email us at help@timpanogoshiking.com

We try to be generous with returns, but we are not Amazon. Small businesses can't absorb returns/exchanges the same way.

So here are our rules:

•We have a 14-day return policy, which means you have 14 days after receiving your item to return it.

To start a return please email us at help@timpanogoshiking.com with your order number and any relevant information, including pictures and what items you would like to exchange them for. All exchanges, refunds, and other concerns will be dealt with through this email.

If you receive anything from us damaged, defective or, the wrong item, we will take care of it at our expense. If you have any further questions, please email us at help@timpanogoshiking.com.

•For exchanges, please let us know what size, color, etc. you want to replace the original item. We will ship the new item out free of charge. For returns, the customer is responsible for the cost of shipping the original item back to us.

•Refunds will be processed once the item has arrived.

•We cannot accept returns for final sale, clearance, or special-order items.

•We cannot accept returns that have been worn multiple times, washed, or damaged by the customer.

Our Address is as listed below:

Timpanogos Hiking Co.

252 N. University Ave.

Provo, Utah, 84601

Damages and issues Please inspect your order upon reception. If the item is defective, damaged or if you receive the wrong item, please let us know as soon as possible at help@timpanogoshiking.com.

If you are beyond the 14-day return period or have another issue with correcting a damaged, defective, or incorrect item, please reach out to us at help@timpanogoshiking.com.

Exceptions / non-returnable itemsUnfortunately, we cannot accept returns on final sale, clearance, print-on-demand items, or gift cards.

European Union 14-day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

ContactPlease reach out to us at help@timpanogoshiking.com with any other questions or concerns.

All returns are subject to the guidelines outlined in our Return Policy.

Contact - Timpanogos Hiking Co. - Checkout