Strobing Party Light Remote

1. Order Processing

•Orders are processed Monday to Friday (excluding public holidays).

•Processing time is 1-2 business days.

•Orders are not dispatched on weekends.

Tracking details will be emailed once your order has shipped.

2. Free Shipping (AU/NZ Only)

•Orders over $250 AUD receive free standard shipping within Australia and New Zealand.

•Orders under $250 incur a shipping fee calculated at checkout.

3. Free Express Shipping (During Promotions)

During select sale periods, we may offer free express shipping at checkout.

Australia Post Express: 1–5 business days

TNT Road Express: 3–7 business days

If these express options are unavailable, we’ll contact you with alternative delivery options.

4. Estimated Delivery Times

Shipping times depend on the courier, delivery location, and selected method. These are estimates only:

Courier

Estimated Delivery Time

Australia Post

3-7 business days

Australia Post Express

1-5 business days

TNT Road Express

3-7 business days

TNT Overnight Express

1-2 business days (metro only)

Aramex

3-10 business days

FedEx

3-10 business days (international only)

DHL Express

3-7 business days (international only)

Tracking will be provided via email once your order has left our warehouse.

5. Custom Headlights & Made-to-Order Items

All custom headlights and made-to-order products have lead times prior to dispatch.

•Estimated build times are displayed on each product page

•These lead times are indicative only and may vary based on order volume and product complexity

•Once built, your item will be shipped with tracking details and an updated ETA

6. International Shipping

We offer international shipping to selected regions. Please note:

•Delivery timeframes vary by destination and carrier

•You may be responsible for import taxes, customs duties, or fees charged by your local authorities

•Bushdoof is not liable for delays caused by customs clearance

Contact your local customs office for more information.

7. Delivery Attempts & Missed Deliveries

Your order may be delivered by a local courier or postal service.

•If no one is available to accept the delivery, a collection card or notification will be left

•It is your responsibility to collect the item from the designated collection point

•If an item is returned to sender due to incorrect or incomplete address details, you may be required to pay additional shipping charges for redelivery

8. Important Delivery Notes

•Please ensure your delivery address is accurate and complete when placing your order

•We are not responsible for shipping delays caused by couriers, weather, or other external factors

•If your order is time-sensitive, we recommend selecting Express Shipping at checkout

Contact - Bushdoof Lighting - Checkout

This policy outlines the terms for refunds, returns, exchanges, and cancellations. It applies to all orders placed via www.bushdoof.co.

1. Eligibility for Returns or Exchanges

We accept returns in line with Australian Consumer Law. To qualify, items must:

•Be unused and in original condition

•Include all original packaging and components

•Be returned within 30 days of delivery

We offer exchanges for items that:

•Are unused and in original condition

•Include all original packaging and components

•Is returned within 30 days of delivery

Shipping costs for both the return and replacement item will apply, and are the customer’s responsibility unless the item is faulty or incorrectly supplied.

For warranty or fault-related claims, used items may still be eligible as outlined in Section 3.All returns must be authorised. Please contact us before sending any items back.

2. Cancellation

Custom-built products are made specifically for your vehicle or at request, and are not eligible for return or refund, unless:

•The product is faulty or;

•An incorrect item was supplied by Bushdoof

Cancellation Policy (all products):

•5% cancellation fee is applicable on all order cancelled within 24 hours of purchase

This policy applies to:

•All products

Cancellation Policy (custom orders):

•5% cancellation fee is applicable on all order cancelled within 24 hours of purchase

•After 24 hours, cancellations are subject to a 20% cancellation fee

This policy applies to:

•Custom-built Headlights

•Modified wiring kits

•Special-order components or bundles

3. Faulty, Damaged, or Incorrect Items

If your item is faulty, you must;

•Notify us within 30 days of receiving the item

•Include your order number and clear photos of the issue

Please note, if your claim is accepted we will repair or replace the item. If you fail to notify us within 30 days of delivery, you are not eligible for a replacement but only repair or parts under warranty.

If your item was damaged in transit;

•You must notify us within 7 days

•Keep all boxes and shipping labels

Please note, failure to do so will mean we cannot exchange your item free of charge.

If you were sent the incorrect item, you must;

•Notify us within 30 days of receiving the item

Please note, failure to do so will mean we cannot exchange your item free of charge.

For all cases, we may require the return of the item before issuing a resolution.

4. Refunds

Refunds will not be issued for products that have been damaged due to misuse, incorrect installation, or modification.

If your return is approved, you will be required to select either:

•A cash refund to your original payment method (a 15% restocking fee applies) or:

•A store credit issued as a digital gift card on your account (no restocking fee applies)

Once your preference is confirmed, we will process the refund accordingly.

Refunds are usually completed within 2-7 business days of approval. Shipping costs are non-refundable unless the item was faulty. You will receive confirmation once your refund or credit has been issued

5. Return Process

•Contact us to request a return

•Do not send items back without authorisation

•Package items securely and use a tracked delivery method

•Once received and inspected, we’ll confirm the outcome

Returns that arrive without approval may be rejected or returned at your expense.

6. Warranty Claims

Most Bushdoof products include a Bushdoof-issued warranty. Please see our Warranty Policy for more information.

To make a claim:

•Contact us with your order number and a description of the issue

•Include clear photos and information about how the product was installed

Warranty eligibility may be voided by improper use or installation.

7. Non-Returnable Items

•Gift cards or store credit

•Digital products and downloads

•Custom-built Headlights

•Electrical components that have been used or installed

8. Australian Consumer Law

Bushdoof goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement, repair, or refund for major failures, and compensation for any other reasonably foreseeable loss or damage.

Contact - Bushdoof Lighting - Checkout