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Shipping Brooke's On Main Shipping & Delivery Policy We want your experience with Brooke’s On Main to be seamless—from checkout to delivery. Below you’ll find everything you need to know about our shipping and delivery services, whether you’re local or shopping from afar. Local White Glove Delivery – $299 We offer professional in-home delivery within 20 miles of Brooke’s On Main in Mount Juliet, TN . Additional miles are charged at $5.00 per mile . Our delivery partners are vetted third-party professionals who treat your pieces with the care they deserve. What’s Included: Delivery and placement of up to 5 items (furniture or lamps. Installation of light fixtures or artwork would be an additional charge and would happen at a later date) Friendly, careful third-party delivery team Light assembly (e.g., attaching legs or hardware) Removal of all packaging and trash Scheduled time window with 24-hour reminder call or text Additional Items: $25 per item beyond the initial 5 items Outside Our 20-Mile Radius? We’re happy to deliver further! Custom quotes are available depending on distance and order size. Please contact us directly for details. Customer-Arranged Delivery Option Prefer to handle your own delivery? You’re welcome to coordinate directly with our trusted third-party partner: Music City Express Logistics Phone: 615.754.2054 Email: mcexlogistics@gmail.com Customers may cont…

Refund policy Brooke's On Main – Return & Refund Policy We want you to love every piece you bring home from Brooke's On Main. If something isn’t quite right, here’s how we make returns and refunds as smooth as your new velvet swivel chair. IN-STOCK ITEMS You may return most in-stock items within 7 days of purchase for a refund to the original payment method (subject to a 5% credit card processing fee if paid by card), or within 14 days for store credit . To qualify for a return: Item must be in new, unused condition , with all original packaging included. We reserve the right to disqualify a return if it is deemed not in good enough condition for resale or return to the vendor. Original receipt or proof of purchase is required. Item must be returned to our Mount Juliet location . Exclusions: Finale sale or clearance items Seasonal décor after the holiday season Return Shipping: Customer is responsible for return shipping costs, unless the return is due to damage or error on our part. CUSTOM & SPECIAL ORDERS All custom, made-to-order, or special-order items are non-refundable . These pieces are crafted or ordered just for you and begin production immediately upon ordering. We recommend double-checking measurements, fabric selections, and finishes with our team before placing your order. However, it is the customer's sole responsibility to ensure that all items will fit through e…