Startech.Com 6 Ft. (1.8 M) Usb Kvm Cable For Rackmount Consoles

United States Shipping:

Prices in USD. Our standard transit time for shipments within the United States is 2-5 business days. This timeframe is an estimate and may vary based on your location and other factors such as weather conditions and carrier delays. We ship to all 50 states, including Alaska and Hawaii. Please note that shipping to certain remote areas may incur additional charges or extended delivery times.

International Shipping:

We are pleased to offer international shipping to our valued customers and we ship to various countries worldwide. If your country is not available at checkout, please contact our customer service for assistance. The estimated transit time for international shipments is 5-10 business days. Please note that this is an estimate and actual delivery times may vary due to customs processing and other factors beyond our control.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination country. You can view the estimated shipping cost at checkout before finalizing your purchase.

Tracking:

You will receive a tracking number via email once your order has shipped. You can use this number to track the progress of your shipment.

Delivery:

Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for shipments that are lost or returned due to incorrect addresses.

Returns:

If you need to return an item, please refer to our return policy for instructions and conditions.

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team at sales@tecisoft.com. We're here to assist you!

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Return Window

•You may request a return within 30 days of receiving your order.

•After 30 days, unfortunately, we cannot accept returns or offer refunds.

Eligibility:

To be eligible for a return, your item must meet the following:

•Unused, unwashed, and in its original condition

•In the original packaging with tags attached

•Accompanied by proof of purchase (order confirmation or receipt)

Non-Returnable Items:

Gift cards, final sale items, and personalized/custom products.

Process:

•Contact us at info@tecisoft.com with your order number, product details, and reason for return.

•We’ll provide you with return instructions and the return shipping address.

•Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

Return Shipping:

Defective, damaged, or incorrect items: We cover return shipping costs.

All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs.

Restocking Fee

We do not charge any restocking fees.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Order changes

If you would like to change your order, please contact us within 2 hours of placing your order. Unfortunately, we cannot change your order after these 2 hours.

Lost packages

If your package is lost in transit, we'll gladly replace it and ensure your order reaches you—provided the correct address was selected during checkout.If you don't request a replacement, we'll have to wait 30 days before we issue a refund if the package is still received. Our customer service team will check your order regularly during these two weeks and provide updates.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 7 business days have passed since we’ve approved your return, please contact us at info@tecisoft.com

Method & Fees

Return method: By mail

•Return label: Download and print

•Restocking Fee: None

•Refund period: 7 working days

•Return shipping cost: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Cancellations

Orders may be cancelled within 24 hours of purchase at no cost. After this period, if the order has shipped, please follow the return process.

For details on delivery times, costs, and shipping restrictions, please see our Shipping Policy.

Contact - TeciSoft - Checkout