Stacking Cup Toys

WE SHIP WORLDWIDE

Once your order ships, you will receive a shipping confirmation email with tracking information.

PROCESSING TIMES

Your order will be processed in 1-3 business days once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day. Do not be alarmed, all orders are fully insured.

SHIPPING TIMES

Shipping time may vary depending on location.

Our shipping usually takes 7 to 14 days after we process your order.

Due to high demand, some of the orders may take a little longer to arrive. We strive to ensure that your order arrives as soon as possible.

Tracking details will be sent to you along with your shipping confirmation email.

SHIPPING COSTS

Additional shipping options are available at checkout. We use well-known carriers to ensure your order gets to you quickly and securely.

Contact - TinyTeddi - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process.You can always contact us for any return questions.

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank You.

Contact - TinyTeddi - Checkout