Stackable Resistance Band Set

Shipment processing time

All orders are handled and shipped out from our partner's warehouse in Shenzhen, china.

All orders made before 2:00PM are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We Provide Only Standard Free Shipping at the moment provided below:

Destination

Shipment method

Estimated delivery time

Shipment cost

To United kingdom

Yun EXPRESS

5-14 business days

Free

To United Kingdom

4PX

5-14 business days

Free

Delivery delays can occasionally occur. if there is any delay we will inform you via email the new delivery day

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

blacknorway.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

blacknorway.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

•Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.

•Request your Return Authorization Number and by emailing support@blacknorway.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.

•To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.

•Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.

HELP & CONTACTHelp & Contact If you require any help with your order, please don’t hesitate to contact us at via our Help Center , you will get an answer back from us as quick as possible.

or email us at: support@blacknorway.com

Contact - BLACK NORWAY - Checkout

Thank you for shopping at blacknorway.com

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ICICOSMETIC LTD

Website refers to blacknorway.com accessible from https:// b lacknorway.com

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By Email: support@blacknorway.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

•The Goods were purchased in the last 30 days

•The Goods are in the original packaging

•Goods on Sale are refundable

The following Goods cannot be returned:

•The supply of Goods made to Your specifications or clearly personalized.

•The supply of Goods which according to their nature are not suitable to be returned, rapidly or where the date of expiry is over.

•The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

•The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the Address we will give you by email

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Warranty Policy

Manufacturers Guarantee - blacknorway.com offers a guaranteed 9 month warranty from date of purchase against defects caused by faulty material or workmanship. Not covered by this guarantee are damages caused by improper handling, such as dropping of the product or deliberate misuse. blacknorway.com undertakes to repair or replace (at blacknorway.com's sole discretion) the product at its expense. In the event of a defective product, blacknorway.com will replace your item with a new one. Refunds will not be issued as part of the manufacturers guarantee, only replacements or repairs.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: support @ blacknorway.com

•or visit our contact-us Page

Contact - BLACK NORWAY - Checkout