Squirrel Platform feeder

We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on all orders over $39.95 in value! For most orders, please allow up to 7 days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.

If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also email us at support@ thebirdshed .com. We will respond within 24 hours to your email.

Estimated delivery time to US: 4-10 days

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POLICY RETURN DEADLINE:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Items with obvious signs of use. Any item not in its original condition is damaged, or missing parts for reasons not due to our error and any item that is returned more than 30 days after delivery will be deemed as non-returnable items.

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