Spencer London Console Table

Shipping SUTTER & VALE SHIPPING POLICY Last Updated: August 1, 2026 This Shipping Policy describes how orders placed with Sutter & Vale are shipped and delivered. It forms part of our Terms of Service and should be read alongside our Returns, Refunds and Damages Policy. 1. Shipping Methods We use a combination of: Parcel carriers for smaller items such as lighting, art and décor LTL freight carriers for heavier or larger items White glove delivery services for oversized, heavy or delicate pieces The shipping method for each item is determined by the manufacturer and the nature of the product. 2. Shipping Rates All rates below apply within the contiguous United States. See Section 7 for other destinations. Standard Delivery $99 on orders under $1,500 Complimentary on orders of $1,500 or more White Glove Delivery $349 per delivery on orders under $2,500 Complimentary on orders of $2,500 or more White Glove is selected at checkout and is not applied automatically. Shipping and delivery fees are not refundable. 3. Additional Service Fees The following charges may apply. Where a charge is not calculated at checkout, we will confirm it with you in writing before it is incurred. $199 for each additional White Glove delivery on an order that ships in more than one shipment. If a single White Glove fee was paid, it is applied to the first shipment; remaining shipments arrive under Stand…

Refund policy SUTTER & VALE RETURNS, REFUNDS AND DAMAGES POLICY Last Updated: November 28, 2025 We curate luxury furniture and décor from premium manufacturers. Many items are custom or made to order. To keep pricing competitive and protect product quality, we maintain strict return and claims policies. Read this carefully before purchasing. 1. Definitions Special Order Item: Any item ordered from the manufacturer specifically for you, including made to order, custom finish, non stocked configurations and most case goods and upholstery. In Stock Item: An item that is stocked and sold from existing inventory and not custom produced for your order. Parcel Shipment: Smaller items shipped via standard carriers such as UPS or FedEx. Freight Shipment: Larger or heavier items shipped on a pallet or via furniture carrier. 2. Special Orders and Final Sale Most furniture and many lighting and art items sold through Sutter & Vale are special orders. For these products: All special order sales are final. Special order items cannot be cancelled once submitted to the manufacturer. Special order items cannot be returned or exchanged except in cases of damage or defect reported under this Policy. If you are uncertain whether an item is special order or in stock, contact us before purchasing. 3. Manufacturer Warranty Only Sutter & Vale does not provide its own warranty. Any warranty coverage on…