Space Shuttle 'Travel Space' Embroidered Patch

This policy is applicable to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

SHIPPING COSTS

We offer a $5.00 Flat shipping rate on all orders for the USA

Orders $35 or more are eligible for FREE shipping within the USA.

TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY

•In general, shipments are in transit for 6 – 9 days (Monday to Friday).

•Order cut off time will be 05:00 PM Eastern Standard Time (New York)

•Order handling time is 1 - 2 business day (Monday to Friday).

CARRIERS

We leverage USPS, UPS, FedEx, or other carriers for U.S. domestic orders,

TRACKING ORDERS

Upon shipping, an automatic email confirmation is sent to the provided email address, which includes a tracking code and link for monitoring your package. We require an email during checkout and have made this field mandatory.

If you haven’t received tracking information 2-3 days after placing your order, please contact us at support@littllepatch.co for assistance.

RESERVED RIGHTS REGARDING SHIPPING & PROCESSING

Little Patch Co retains the right to define, limit, refuse, or cancel orders from customers at its discretion. This may encompass factors such as an irregular returns history, potential fraud, or shipping to P.O. Boxes or Mail Forwarding Services. Orders involving custom-made items or exceeding 20 items may require additional processing time.

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@littlepatch.co .

CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Contact - Little Patch Co - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@littlepatch.com . Please note that returns will need to be sent to the following address: 120 Campbell Blvd Manahawkin NJ 08050 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@littlepatch.co .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@littlepatch.co

Contact - Little Patch Co - Checkout