Solid Wood Sofa Side Table End Table Bedside Table Nightstand Storage Cabinet

Shipping Locations

WoodArtDeal currently ships only to eligible addresses within the contiguous United States.We do not ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, the U.S. Virgin Islands, other non-contiguous regions, or military addresses, including APO, FPO, and DPO addresses.Orders placed for excluded locations or unsupported address types may be canceled and refunded to the original payment method.

Shipping Charge

WoodArtDeal offers free standard shipping for eligible orders shipped to eligible addresses within the contiguous United States.

Shipping Origin & Delivery Method

Most of our furniture is shipped from China. Due to the size and weight of many furniture items, orders are typically transported by sea freight first. Once the order arrives in the United States, final delivery is completed by FedEx, an LTL freight carrier, or local freight delivery, depending on the item size, weight, and destination.

Delivery Time

Estimated Delivery Time = Processing time + Transit time

Shipping Stage

Time

Processing

2 to 4 business days

Transit

28 to 35 business days

Estimated Delivery

30 to 39 business days

Delivery estimates are not guaranteed and may be affected by weather, holidays, carrier disruptions, customs or clearance procedures, routing issues, address issues, high-volume periods, or other circumstances outside the reasonable control of WoodArtDeal.If an order has not been delivered within 10 business days after the latest estimated delivery date, and the delay is not caused by an incorrect address, delivery refusal, failure to receive the package, or another customer-related issue, the customer may contact WoodArtDeal for a delivery review. If the order is confirmed as lost, materially delayed, or affected by a WoodArtDeal error or confirmed carrier issue related to the shipment arrangement made by WoodArtDeal, WoodArtDeal will provide an appropriate solution at no additional cost to the customer. Depending on the circumstances, the solution may include reshipping the order, issuing a full refund, issuing a partial refund, or another solution agreed with the customer.

Change Shipping Address

Please ensure that your shipping address is accurate and complete before placing an order.If you need to request an address change, please contact WoodArtDeal as soon as possible at help@woodartdeal.com and provide your name and order number.WoodArtDeal will make reasonable efforts to accommodate address change requests before the order is processed for shipment. Once an order has been processed for shipment, handed to the carrier, or is in transit, WoodArtDeal cannot guarantee that the shipping address can be changed.

Packaging

WoodArtDeal uses protective packaging designed to help reduce the risk of damage during transit. Packaging may include a cardboard box, foam padding, and an exterior wooden crate frame, depending on the product.If a product arrives damaged, please contact WoodArtDeal promptly and follow the applicable return or damage-claim process under our Return & Refund Policy .

Delivery-Related Issues

If your order arrives damaged, visibly defective, incorrect, or missing parts, please contact WoodArtDeal within 30 calendar days of delivery at help@woodartdeal.com.These arrival and delivery-related issues may be reviewed under this Shipping Policy and, when a return, refund, replacement, reshipment, or replacement part is needed, under our Return & Refund Policy. Manufacturing, material, or workmanship defects discovered after the 30-calendar-day delivery issue window may be reviewed under our Warranty Policy if the product is still within the applicable warranty period.

Duties and Taxes

WoodArtDeal currently ships only to eligible addresses within the contiguous United States.For eligible shipments to the contiguous United States, the amount shown at checkout is the final amount WoodArtDeal charges for the order and outbound delivery. WoodArtDeal does not require customers to pay additional customs duties or import fees for outbound delivery arranged by WoodArtDeal.If a carrier or customs authority unexpectedly requests an additional fee related to outbound delivery arranged by WoodArtDeal, please contact help@woodartdeal.com before making payment whenever possible. If the fee is confirmed by WoodArtDeal to be related to outbound delivery arranged by WoodArtDeal, WoodArtDeal will cover or reimburse the approved, reasonable, and documented amount.This section applies to outbound delivery only. Return shipping costs and return-related charges are handled under our Return & Refund Policy .

Tracking

WoodArtDeal will send tracking information by email once it becomes available. Tracking updates may take additional time to appear after the shipment is handed to the carrier.You can track your parcel status at Tracking page

Incorrect Address and Delivery Issues

The customer is responsible for providing a correct and complete shipping address at the time of purchase.WoodArtDeal is not responsible for package losses, delays, returned shipments, failed delivery, or extra costs caused by incorrect, incomplete, or undeliverable address information provided by the customer.If an order is lost, incorrectly delivered, or materially delayed due to a WoodArtDeal error or a confirmed carrier issue related to the shipment arrangement made by WoodArtDeal, WoodArtDeal will provide an appropriate solution at no additional cost to the customer. Depending on the circumstances, the solution may include reshipping the order, issuing a full refund, issuing a partial refund, offering a discount code or coupon, or another solution agreed with the customer.A discount code, coupon, store credit, or another alternative solution will only be used with the customer's written agreement and will not replace a refund, reshipment, replacement part, or other remedy that the customer is eligible to receive under this policy.If tracking shows that an order was delivered but the customer did not receive it, the customer should contact WoodArtDeal promptly. WoodArtDeal will assist with the carrier investigation. If the issue is confirmed to result from a WoodArtDeal error or a confirmed carrier issue related to the shipment arrangement made by WoodArtDeal, WoodArtDeal will provide an appropriate solution (Depending on the circumstances, the solution may include reshipping the order, issuing a full refund).If the issue results from incorrect address information, delivery refusal, failure to receive the package, or circumstances outside the reasonable control of WoodArtDeal, the customer may be responsible for any related loss, reshipping cost, return shipping cost, or other charges. These situations will not treated as approved returns.

Customer Refusal or Failed Delivery

If a customer refuses delivery or fails to receive a package for reasons unrelated to product damage, incorrect shipment, or WoodArtDeal error, the customer may be responsible for any return shipping, reshipping, storage, carrier, or related charges.If the customer refuses delivery because the package or product appears damaged, the customer should contact WoodArtDeal promptly and provide photos, videos, or other supporting information where possible.WoodArtDeal will review the information and, if the damage or delivery issue is confirmed, provide an appropriate solution at no additional cost to the customer. Depending on the circumstances, the solution may include reshipping the order, issuing a full refund, issuing a partial refund, offering a discount code or coupon, or another solution agreed with the customer.

Contact Information

Email: help@woodartdeal.comPhone: +86 190 6508 0691Business Address: Room 201, 2nd Floor, Building 1, No. 76, Haitanwei, Tangxia Town, Pengjiang District, Jiangmen, Guangdong, China. 529085Support Hours: Mon-Fri, 9:30am - 6:30pm (GMT+8)Order Cut-off: Mon-Fri, 6:30pm (GMT+8)

Last Updated: 29, June 2026

Contact - Woodartdeal - Checkout

WoodArtDeal accepts return requests for both defective and non-defective products within 30 calendar days of delivery, subject to the return conditions, authorization process, and refund rules described in this policy.Returns are handled by mail or carrier shipment to the approved return address provided by WoodArtDeal after return authorization.

Return Types

Customer-Reason Returns:A Customer-Reason Return means a non-defective return, including change of mind, customer selection of an incorrect option or specification, or the product no longer being needed.Company-Error Returns:A Company-Error Return means a return or remedy request caused by a WoodArtDeal error or an approved delivery-related issue handled by WoodArtDeal, including products that arrive damaged, defective, incorrect, missing parts, or products that do not match the confirmed order details due to a WoodArtDeal error or a confirmed carrier issue related to the shipment arrangement made by WoodArtDeal.

Which Policy Applies

Customer-Reason Returns are handled under this Return & Refund Policy.Delivery-related issues reported within 30 calendar days of delivery, including items that arrive damaged, visibly defective, incorrect, or missing parts, are handled under this Return & Refund Policy. WoodArtDeal may also review shipping damage, lost packages, incorrect delivery, or delivery delay issues under the Shipping Policy when carrier information, delivery records, or shipping-related review is needed.Manufacturing, material, or workmanship defects discovered after the 30-calendar-day delivery issue window may be handled under the Warranty Policy if the product is still within the applicable warranty period.If more than one policy may apply, WoodArtDeal will review the issue and confirm the applicable process and available solution in writing.

Return Window

WoodArtDeal accepts return requests for eligible products within 30 calendar days of delivery.

Return Conditions

For Customer-Reason Returns, the customer must contact WoodArtDeal within 30 calendar days of delivery to request return authorization.For Customer-Reason Returns, the returned product must be in new or slightly used/inspected condition and must be clean, undamaged, and resalable.Customers may open the packaging and inspect the product for size, color, finish, fit, and general suitability. Light handling or indoor test placement is allowed.The product should be returned with the original packaging, accessories, hardware, manuals, and other included components, unless WoodArtDeal approves otherwise in writing.The product must not show signs of installation, assembly damage, modification, misuse, stains, odors, scratches, dents, water damage, smoke damage, pet damage, or other wear beyond normal inspection.These condition requirements do not apply to Company-Error Returns. For Company-Error Returns, WoodArtDeal may request photos, videos, packaging photos, carrier notes, or other supporting materials to review and resolve the issue.

Return Process

1. To request a return, email help@woodartdeal.com within 30 calendar days of delivery.2. Please include your order number, the product you wish to return, the reason for the return, and photos or videos if the return is a Company-Error Return.3. After the return request is approved, WoodArtDeal will provide the approved return address and return instructions.4. Returns are handled by mail or carrier shipment.Return authorization is required before sending any product back. Returns sent without authorization or to an unauthorized address may be refused, delayed, or returned to the sender.

Return Shipping

For Customer-Reason Returns: Customer ResponsibilityThe customer is responsible for obtaining and purchasing the return shipping label and for paying the actual return shipping cost to the approved return address. Return shipping, tracking, insurance, customs duties, import taxes, brokerage charges, clearance fees, and other return-related charges are not reimbursed.For Company-Error Returns: WoodArtDeal ResponsibilityWoodArtDeal will cover approved return shipping costs for Company-Error Returns, including products that arrive damaged, defective, incorrect, missing parts, or do not match the confirmed order details due to a WoodArtDeal error or a confirmed carrier issue related to the shipment arrangement made by WoodArtDeal. Depending on the situation, WoodArtDeal may either provide a prepaid return label when available or reimburse a reasonable, approved, and documented return shipping cost. Customers should not ship the item back before receiving approval and return instructions from WoodArtDeal.

Exchanges

WoodArtDeal accepts exchange requests within 30 calendar days of delivery, subject to the applicable return conditions and authorization process described in this policy.Exchanges after delivery are generally handled as a return of the original product and a new purchase of the replacement product. The original product must meet the applicable return conditions.If a customer wants to change an order before shipment, the request will be handled as an order change or cancellation request under the Cancellations section of this policy.

Refund Amount

WoodArtDeal refunds 100% of the amount paid for approved returned products, including any optional tip paid at checkout.For Customer-Reason Returns: the customer is responsible for return shipping costs, and WoodArtDeal does not reimburse return shipping costs.For Company-Error Returns: WoodArtDeal also refunds any approved return shipping cost paid by the customer.

Restocking Fees

WoodArtDeal does not charge a Restocking Fee for approved return, exchanges or cancellations.

Refund Timing

Refund condition may include approval of an eligible cancellation, receipt and inspection of an approved return, confirmation that no return is required, or written approval of a damage, defect, missing-part, wrong-item, or warranty-related refund.Customers usually receive approved refunds within 6 calendar days after the applicable refund condition is met.This total refund time includes WoodArtDeal processing time and payment provider processing time.WoodArtDeal will submit approved refunds to the original payment method within 3 calendar days after the applicable refund condition is met. For returns, this means after WoodArtDeal receives and inspects the approved returned item. For cancellations that do not require a returned item, this means after the cancellation is approved.After WoodArtDeal submits the refund, the payment provider usually takes 1-3 calendar days to post the refund to the customer's payment account, depending on the bank, credit card provider, PayPal, or other payment provider.Actual timing may vary depending on the payment provider and is outside WoodArtDeal's direct control after the refund is submitted.

Cancellations

Orders may be cancelled before they are processed for shipment, handed to the carrier, or placed in transit.Once an order has been processed for shipment, handed to the carrier, or is in transit, cancellation cannot be guaranteed. If the order has already shipped, it cannot be cancelled, but the customer may request an eligible return after delivery under this Return & Refund Policy.

Delivery Issues

If an order is lost, incorrectly delivered, or delayed due to a WoodArtDeal error, WoodArtDeal will provide an appropriate solution at no additional cost to the customer. Depending on the circumstances, the solution may include reshipping the order, issuing a full refund, issuing a partial refund, offering a discount code or coupon, or another solution agreed with the customer.

Return Address

The business address displayed on our website is not a return address. Do not send returned products to that address.Return destinations may vary according to the product, warehouse, and return reason.Before the customer ships an approved return, WoodArtDeal will disclose the destination country, approved return address, and applicable return instructions.

Consumer Rights

Nothing in this policy limits any non-waivable rights or remedies available under applicable consumer protection laws.

Contact Information

Email: help@woodartdeal.comPhone: +86 190 6508 0691Business Address: Room 201, 2nd Floor, Building 1, No. 76, Haitanwei, Tangxia Town, Pengjiang District, Jiangmen, Guangdong, China. 529085Support Hours: Mon-Fri, 9:30am - 6:30pm (GMT+8)

Last Updated: 29, June 2026

Contact - Woodartdeal - Checkout