Solid Wood Canopy Bed

Shipping Rates

Shipping charges are calculated and displayed at checkout.

Processing & Delivery Timeframes

Most orders are processed and delivered within 3–7 business days.

For larger or oversized items, shipping may require coordinated freight delivery, which can extend processing and shipping times to up to 10 business days.

While we typically ship orders within 3-7 business days from the date of purchase, due to severely constrained market conditions, we cannot guarantee less than a 14 day delivery. We will notify you of any delays exceeding this timeframe and your rights thereafter.

Shipping Restrictions

48 CONTIGUOUS U.S. (ONLY)

Your shipping charges will be calculated and viewable at checkout. We are unable to ship to PO Boxes, please make sure you include a physical delivery address when checking out.

At this time, we do not offer white glove delivery services.

📦 Delivery Responsibility

Once an order is marked as delivered by the carrier, it is considered successfully delivered.

We are not responsible for lost or stolen packages after delivery.

Visit our Help Center for more information.

Last updated March 20, 2023

Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

IMPORTANT: With limited exceptions, returns (i) are refunded to customer by store credit redeemable on pier1.com and (ii) customer is responsible for return shipping charges.

Please know that we understand that choosing the right décor for your home/office can be a tedious process. We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

Returns & Store Credit

If something isn’t the right fit, most items are eligible for store credit within 30 days of delivery.

To start a request, please contact our support team at support@pier1.com . Our team will review your request and guide you through the next steps.

Refund Method

Approved returns are issued as store credit redeemable on pier1.com

Store credit is typically processed within 5–7 business days after approval

Eligibility Guidelines

•Requests must be made within 30 days of delivery

•Items must be in original condition and original packaging

•Items should be unused and not assembled

Non-Eligible Items

The following items are not eligible for return or store credit:

•Clearance and items marked Final Sale

•Gift cards

•Personalized items

•Bundled items purchased at a discount (must return entire bundle)

•Items that have been assembled or modified

•Items marked non-returnable on the product page or at checkout

•Open box items

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, we’ll make it right. Our team will review your case and provide the most appropriate resolution based on the details of your request.

Important Information

All requests are subject to review and approval.

To ensure a fair experience for all customers, we reserve the right to limit or decline requests in cases of excessive, unusual, or non-compliant activity.

More information can be found in our Pier 1 Return Policy .

In addition, you agree to our Messaging Terms and Messaging Privacy Policy