Solar Security Light – 3-Head Motion Sensor with Super Bright 348 LEDs

The shipment of your product is our highest priority and everyday we dispatch hundredsof products to satisfied customers across the world. However, because the majority ofour warehouses are internationally-based, our shipping and handling times can vary andwe are therefore unable to offer next day delivery.

Processing time: As soon as we receive your payment, we immediately dispatch yourorder to our suppliers for order verification, tailoring, quality check and packaging whichcan take an additional 1-2 days.

Shipping time: This refers to the time it takes for items to be shipped from ourwarehouse to the destination, which typically takes 4-7 days, although actual shippingtimes may vary.

Tracking: As soon as your order is shipped, you will receive a confirmation emailcontaining a tracking number allowing you to easily locate your product directly from ourwebsite at any time link to tracking page . Please note that while the majority of ourshipping companies provide a tracking service, we cannot guarantee it in all cases.

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We have a 21-day return policy, which means you have 21 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at admin@samantafactory.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at admin@samantafactory.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at admin@samantafactory.com.

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