Solar Motion Sensor Wall Light with Remote Control

Processing Time: Orders are typically processed within 2–5 business days.

Shipping Time:

•Domestic shipping: 5–15 business days

•International shipping: 10–30 business days (Times may vary depending on the destination and courier.)

Shipping Costs: Shipping costs are calculated at checkout. Occasionally, promotions may include free shipping.

Order Tracking: Once your order is shipped, you will receive a tracking number via email. Please allow 1–3 business days for the tracking information to update.

Customs & Import Taxes: International orders may be subject to customs fees, import taxes, or duties of the destination country. These charges are the responsibility of the customer.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us within 7 days of delivery. We will work with the supplier to resolve the issue, either by reshipping the item or issuing a refund.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@hooriva.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@hooriva.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@hooriva.com.

Returns, Refunds & Exchanges Last updated: February 2026

Returns You may return your order, or any part of it, for a full refund if you're not completely satisfied — no questions asked.

You must register your return within 14 days of receiving your order and send the items back to the seller following their instructions, within 14 days of registering the return.

If your order included items from different sellers, please follow each seller's return instructions separately.

To start a return:

•If return instructions were included in your package, follow those to send the item directly back to the seller.

•If not, visit our Help Centre and complete a short form to receive specific return instructions.

Important: All returns must be sent directly to the seller — please do not send items to Hooriva. We cannot accept liability for goods returned to us directly.

The following items cannot be returned:

•Personalised or custom-made products

•Perishable goods (e.g. fresh food, flowers)

•Opened hygiene or health products (e.g. cosmetics, underwear, pierced jewellery)

•Opened audio, video, or software recordings

•Newspapers, magazines, or periodicals

Additional conditions:

•Returned items must be in resaleable condition — unworn/unused with original tags and packaging

•Package items carefully; Hooriva is not responsible for damage during return transit

•Return postage costs are your responsibility unless the item arrived faulty or damaged

•If returning all items from one seller, original standard shipping costs will be refunded

•We strongly recommend using a tracked postal service and keeping proof of postage

•For international returns, mark the parcel "RETURNED GOODS" to avoid customs charges

•Returns not meeting these conditions may be refused or result in a reduced refund

Damaged or Faulty Items If your order arrived damaged or defective, contact us as soon as possible via our Help Centre. Most sellers will require a photo or video of the issue. Resolutions may include a replacement, a partial discount, or a full refund with return.

Refusing Delivery If you refuse delivery without valid reason, any fees incurred by the seller may be deducted from your refund. The same applies if an item is not collected from a postal depot and is returned to the sender.

Refunds

•Refunds are processed within 14 days of the seller receiving the returned goods

•You'll receive a confirmation email once your return is accepted

•Refunds are issued to the original payment method

•Refunds typically appear within 1–5 business days depending on your payment provider

Exchanges We're currently unable to offer direct exchanges. Please follow the returns process above and place a new order.

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