Soar from Junipurr

Items in our store are custom ordered as most of our merchants do not sell directly to the public. We will place orders within the week of receiving them for all of our brands. Some brands do ship earlier than others due to processing times and production times. The following timelines are estimates.

Fulfillment times indicate time from order until we receive items in studio, not arrival at final destination. All orders are inspected for accuracy and quality before shipment to customers.

Items placed in the same order will ship together, if you are ordering from multiple companies and would like them to ship as we receive them, please order separately.

Junipurr: Average Fulfillment 7-10 Days.

Maya: Average Fulfillment 7-10 Days.

Buddha: Average Fulfillment 10-14 Days.

Ember: Average Fulfillment 10-14 Days.

Neometal: Average Fulfillment 10-14 Days.

Modern Mood: Average Fulfillment 6-8 Weeks.

Mushroom: Average Fulfillment 3-4 Weeks.

Anatometal: Average Fulfillment 2-3 Weeks.

** Special note for International Orders ! Orders outside of the US may be subject to taxes, duties and import fees. At this time, Three Moons Body Shop LLC DOES NOT pre-collect VAT or any other import duties during checkout. Please check with your local tax authorities for any questions regarding duties and/or fees that may be due prior to or upon delivery of your items.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

All items returned to us, without manufacturing defect will be subject to a restocking fee of 15% on the original cost of the piece. This calculation will be done on the original price of the piece(s) before any discounts, store credit or loyalty points.

Final sale items, clearance and "vault" items are not eligible for return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@threemoonsbodyshop.com. Please note that returns will need to be sent to the following address:

ATTN: Returns

Three Moons Body Shop, 12 2nd St S Great Falls MT, 59401

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@threemoonsbodyshop.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@threemoonsbodyshop.com.

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