SmartBeam Projector - Innovative Full HD Image Display

Shipping Policy Template

At inspectorsgadgets.com , we are committed to providing our customers with an exceptional shopping experience.

We want to make things as simple as possible for our customers, which is why we follow clear shipping rules. If you are in the UK and your order is above €25, we will ship it for free. If your order is below €25, you will pay a small shipping fee of €4.95.

Shipping Locations

This policy applies to orders shipped to addresses within the UK.

Delivery Times

Below you will find the estimated delivery times for all packages:

If you place an order after 18:00 (GMT +1:00), it will be processed the next day. We usually prepare orders for shipment within 2–3 business days. During busy periods, this may take one or two days longer. Please keep this in mind when placing your order.

Orders placed after the cut-off time will only be processed on the next business day, which may add an extra day to the estimated delivery time.

Processing time: 3–5 business days

Once your order has been processed, we will ship it using one of the shipping partners we work with.

Transit time: 6–8 business daysEstimated delivery time: 9–13 business days

Carriers

We work with several reliable shipping companies to handle deliveries within the European Union. These partners help ensure that your order is delivered quickly and reliably.

PostNL, DHL, DPD, GLS, UPS

Shipping Costs

Ordering from us? You will benefit from free shipping on orders above €25 within the UK.

If your order is below €25, a shipping fee of €4.95 will be charged at checkout.

Delivery Issues

Are you experiencing problems with your delivery, such as delays or a lost package? Please contact our customer service team directly. We will be happy to help and make sure your order arrives safely and as quickly as possible.

Track Your Order

Once your order has been shipped, you will receive an email containing a tracking number.

You can track your package at https://tracking.wanbexpress.com/ by entering your tracking number.

Questions?

Do you have any questions? Please visit our FAQ page at https://inspecteurgadget.nl/pages/veelgestelde-vragen .

You can also contact our customer service team — they will be happy to assist you.

Contact Information

Store name: inspectorsgadgets.com Trade name: ECOMINSPECTORS LIMITED

Store address:Unit 2A, 17th Floor, Glenealy Tower1 Glenealy CentralHong Kong, Hong Kong 999077

Email: support@inspectorsgadgets.com Phone: +44 7947 553297

Customer service opening hours:Monday to Friday: 09:00 – 20:00 CESTSaturday and Sunday: 11:00 – 18:00 CEST

Contact - Inspectorsgadgets.com - Checkout

At inspectorsgadgets.com , we want you to be satisfied with your purchase. If, for any reason, you are not satisfied, please contact our support team so we can offer the most suitable return or refund solution for your order.

Because our products are shipped from international warehouses, return instructions may vary depending on the product and the value of the order.

30-Day Easy Returns

You have 30 days from the day you receive your order to return items. Items must be unused, in their original condition, and returned with the original packaging, labels, and accessories. Our support team will guide you throughout the entire process.

Restocking Fee

When a package is delivered to your home or left at a post office, inspectorsgadgets.com pays the shipping costs.

If the package is not accepted or not collected from the post office, it will automatically be returned to the supplier.

In that case, we are entitled to deduct €15 from the refundable amount as a restocking fee.

Return Policy Overview

Return period: You have 30 days from the day you receive your order to return items.

Product condition: Items must be unused, in their original condition, and returned with the original packaging, labels, and accessories.

Easy Returns

Because our products are shipped directly from international warehouses, customers must always contact our support team before returning an item.

Depending on the product, the value of the order, and the shipping costs, we will offer one of the following solutions:

Return the item to the correct warehouse address.

Replace the item.

Offer a partial refund without requiring the item to be returned.

Our team will always propose the fairest and most practical solution for your situation.

Restocking Fee

When a package is delivered to your home or left at a post office, inspectorsgadgets.com pays the shipping costs.

If the package is not accepted or not collected from the post office, it will automatically be returned to the supplier.

In that case, we are entitled to deduct €15 from the refundable amount as a restocking fee.

Return Costs

For defective or incorrect products:

There are no costs for the customer. This applies when the wrong product has been delivered, the product has been damaged during transport, or the product is defective in any other way.

For customer withdrawal / change of mind:

Because our products are shipped from international warehouses, return costs can be high.

In these cases, we will first review the value of your order and offer either:

A return to the correct warehouse, with return costs paid by the customer.

Or a partial refund so you do not have to send the item back internationally.

Shipping costs are non-refundable.

How to Return an Item

Download the return form here and fill it in completely.

Contact us by emailing support@inspectorsgadgets.com with the return form and the reason for the return.

Customer service will confirm whether the return can be accepted and will send you the return address. This is not the address listed on our website.

Pack the item securely in its original packaging, including all accessories, labels, and documents, once the return has been approved.

Send the package according to the instructions in the return authorization email.

Send the tracking code of the return shipment to support@inspectorsgadgets.com

Refund Process

Inspection

Once we receive your return, we will inspect the item to confirm that it meets our return conditions.

If a return is not required and a refund has already been agreed with our support team, the refund will be processed directly without the item needing to be returned.

Refund Timeframe

After approval, your refund will be processed.

It usually takes up to 7 business days for the amount to appear on your original payment method, depending on your bank or payment provider.

Exchanges

If you would like to exchange your item for another size, color, or product, please contact us at support@inspectorsgadgets.com and we will help you with a quick exchange.

Non-Returnable Items

The following products are not eligible for return:

a. Sealed products whose seal has been brokenb. Products that have been specially made to the consumer’s specificationsc. Products that are clearly personal in natured. Products that, by their nature, cannot be returnede. Products in the Beauty and Baby categories cannot be returned for hygiene reasons once the packaging has been opened

Contact Information

Store name: I nspectorsgadgets.com Trade name: ECOMINSPECTORS LIMITED

Address:Unit 2A, 17/F Glenealy TowerNo.1 Glenealy CentralHong Kong, Hong Kong 999077

Email: support@inspectorsgadgets.com Phone: +44 7947 553297

Customer service opening hours:Monday – Friday: 09:00 – 20:00 CESTSaturday – Sunday: 11:00 – 18:00 CEST

Response time: We aim to respond within 1–2 business days.

Contact - Inspectorsgadgets.com - Checkout