Small yoga pillow

We are committed to ensuring your order reaches you as quickly and efficiently as possible. All orders are shipped via Yodel, a reliable courier service. We aim to process and dispatch all orders within 2 working days. Once dispatched, delivery typically takes between 3 to 5 working days, depending on your location.

If your order has not arrived within 7 working days from the date of dispatch, please contact us via email. We will investigate the issue and do our best to resolve the problem promptly.

In the rare event that your item arrives faulty or damaged, please get in touch with us as soon as possible. We will arrange for a replacement to be sent to you at no extra cost.

If you require tracking information, please reach out to us, and we will be happy to provide it.

For any shipping-related inquiries, feel free to contact us—we're always here to help!

Contact - Yoga Props - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@yogaprops.co.uk . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@yogaprops.co.uk .

As soon as we receive the product a full refund will be issued within 1 working day.

Please send the return back to :

Bodafon

Ceunant

LLanrug

Gwynedd

LL55 4RY

UK

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Yoga Props - Checkout