Sloomb Woolies

Please inspect your order upon receipt and notify us within 7 days if you would like to return your item. To set up a return, please fill out a return contact form here. For orders with multiple items, please test one first to make sure it fits properly. Returned items must be unwashed and unworn and free from any pet hair, odor or other debris. Returned items that are received in any condition other than brand new will be refused. All Wellness products are final sale and can not be returned. Return Shipping Policy: FRPE and smaller will incur a $7.50 return shipping charge. Larger packages will be calculated by the size and weight of the items returned.

Returns will be available to the original purchaser only, minus return shipping and a 15% restocking fee on returned product, within 7 days of receiving your order. We only accept packages with our RMA return label on it, if you have any questions, please contact a customer service representative by emailing: heyATsloomb.com

*All Adult Knit Wool Items, Raven, Socks, Sale, Wellness, Consumable, Yarn, Wool Care, Toys and Laundry products are final sale and may not be returned, as noted on product listings.*

All cancelled orders will be charged a $5 restocking fee.

At this time we are unable to facilitate product exchanges, however a store credit for a returned item may be used to purchase the item(s) you’d like.

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