Sitback Plus

Here at Ovilcare, we’re working around the clock to keep our online services ticking over smoothly. We will aim to get your order to you as soon as possible.

Delivery For Healthcare Facilities

FREE

Despatch within 2-4 working days

Standard Delivery

£3.95

Despatch within 2-4 working days

Next & Specified Day

£8.00

Order by 3 pm

Contact - Ovilcare - Checkout

Ovilcare wants you to be happy with your order. If you're happy, Ovilcare's happy.

If, for whatever reason, you're not completely satisfied, you have 7 days to return items for a refund or exchange.

RETURN BY POST

EXCHANGES

CONTACT OVILCARE

Return Orders via the Post Office using our Prepaid Label if the item arrived faulty

Give Ovilcare Customer Care Team a ring to arrange an item exchange

Call 0330 124 1816 or email help@ovilcare.com

CONDITION OF RETURN

To make life as easy as possible, you just need to check the relevant section on this page and follow the instructions. However, please be aware that we can only accept your goods if they are returned in accordance with this policy.

The goods must be returned unused with all label packaging and tags left attached. .

Items with a seal tag will only be accepted where the seal tag remains attached and undamaged. Goods will not be accepted if they are returned in any other condition.

We will process a refund with proof of purchase onto the original card used to pay for the goods. As long as you send the goods back to us in accordance with the Conditions of Return, Ovilcare will refund your order within 3 days of receiving the goods.

Contact - Ovilcare - Checkout