Simulation Bird Interactive Cat Toys

This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein. SHIPPING COST:Free Shipping On All Orders. Bark Pass: $10

WHERE DO WE DELIVER ? We deliver worldwide. HANDLING AND TRANSIT TIME AND ORDER CUT OFF TIME:Handling Time: 7-10 days (Monday-Friday)

*Bark Pass Shipping: Orders purchased with bark pass shipping are shipped before any orders with free shipping!

Transit Time: 7-30 days (Monday-Friday) Do You Offer Delivery To P. O. Boxes Or Military APO/FPO Addresses ? No, we can't send shipments to P.O Boxes and Military APO/FPO addresses. Cancellations: If you change your mind before you have received your order, we are able to accept cancellations at any time BEFORE the order has been dispatched. If an order has already been dispatched, please refer to our refund policy. Contact Us:

Email : the.team@nalaspetcloset.com .

Phone : +1 980-347-5170

Contact - NALA'S Pet Closet - Checkout

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at the.team@nalaspetcloset.com .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at the.team@nalaspetcloset.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For more information:

Email : the.team@nalaspetcloset.com .

Contact - NALA'S Pet Closet - Checkout