Shark Bubble Maker by Mudpie

SHIPPING FAQs

How long does it take to process an order?

Please allow 1-2 business days for us to process your order for shipping. We quite often do same day delivery, but, understand, we are a team of humans, working with human hands and human brains. We are not perfect, but, we make every effort to get your order out quickly. In rare occasions where we are play catch up and are waiting on our inventory to catch up, we will make every effort to reach out to you and keep you aware of your order.

What about shipping?

You have the option for most orders to choose USPS OR UPS.

USPS – 1st Class, Priority

UPS – Ground, 2nd Day Air Saver

Orders over $99.00 includes free shipping

We have the ability to ship quicker with USPS or UPS, please call 972-317-5599 for expedited shipping.

Contact - D & D Collectibles in Community Pharmacy - Checkout

•Returns accepted for 30 days

•Customer provides return shipping

No restocking fee

No final sale items

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with price tags attached.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 2 days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at danddg01@gmail.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at danddg01@gmail.com and send your item to: 1001 Cross Timbers, #1170, Flower Mound, Texas US 75028.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: 1001 Cross Timbers, #1170, Flower Mound, Texas US 75028.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Ortho Molecular

We have a contract with Ortho Molecular to sell their products. We strictly adhere to their policies and cannot sell to companies or individuals who purchase and resell on other online marketing platforms. This includes Amazon, Walmart, Ebay, and includes any social marketing sites. Please respect our path to work with individuals, patients and customers who truly need assistance with Ortho Molecular products. We will kindly refund your money to your original form of payment.

Contact - D & D Collectibles in Community Pharmacy - Checkout